Office Administration Apprentice CARE DYNAMICS (YORKSHIRE) LIMITED

Care Dynamics Yorkshire are looking for an enthusiastic, reliable, office administration apprentice to join our excellent/expanding team. We are CQC registered, providing care and support to people with a wide range of needs across the Bradford area. You will be working towards a L3 Business Administration qualification. The role includes responding to queries promptly, and organising candidate interviews.

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Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 8.30am - 4.30pm.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    18 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000199147

  • Positions

    1 available

What will the apprentice be doing?

Care Dynamics Yorkshire are looking for an enthusiastic, reliable, apprentice to join our excellent/expanding team. You will work towards a L3 Business Administration qualification.

  • 'Front of house' reception, interacting with staff and customers
  • Answering the phone and transferring to the relevant person
  • Administration support to the office staff
  • Liaising with care staff and customers
  • Learning and using an electronic care management and rostering system
  • Database maintenance
  • Human resources support
  • Responding to queries promptly
  • Organising candidate interviews
  • To work as a part of the whole team and independently when required to maximise the quality and efficiency of the team
  • To champion our mission statement within the office and to be accountable for the development, evidencing and modelling of values-based behaviours amongst all staff
  • To ensure our recruitment process meets performance targets and that compliance processes are completed on time, in accordance with the regulatory framework
  • To undertake project work or special tasks in accordance with business requirements

Additional Information:

  • You could make a real difference to people’s lives in your local community. This is a great opportunity to develop your career within the social care industry

Opportunities:

  • Professional development
  • Internal promotional

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.

What training will the apprentice take and what qualification will the apprentice get at the end?

As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:

  • Level 3 Business Administrator Standard Apprenticeship
  • Level 2 Functional Skills in maths and English if not already achieved

You will also develop the skills, knowledge and behaviours required to work within an office environment.

This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.

You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

What is the expected career progression after this apprenticeship?

  • Upon completion of a 15-month apprenticeship, the role will be reviewed for a permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental, Patience, Good attendance record, Self Motivated, Can Do Attitude, Adaptable

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

Things to consider

We will be in our current building (80 Otley Road, Shipley) until 2nd July then in our new building (297-301 Bradford Road, Keighley) from then onwards. This wage is correct for NMW for apprentices. The wage will be reviewed on a regular basis, dependent on the progression of the learner. Additional Information: You could make a real difference to people’s lives in your local community. This is a great opportunity to develop your career within the Social Care industry. Opportunities: • Professional development • Internal promotional

About the employer

Care Dynamics Yorkshire was founded in March 2011 by Cheryl Dibbin and Donna Gott. Both Cheryl and Donna have worked in the Social Care Field for over 25 years with various customer groups including older people, people with a learning disability, people with physical disabilities, people who have an acquired brain injury, residential, nursing and supported living. Both Cheryl and Donna have extensive experience in setting up services through to managing a large dispersed staff team. They have worked in partnership with other large organisations and individuals. We are a CQC registered agency providing care and support to people with a wide range of needs across Bradford.

Employer

CARE DYNAMICS (YORKSHIRE) LIMITED

Address

297/301 Bradford Road

Riddlesden

Keighley

BD20 5LD

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Training

Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Contact

Mandy Hodson

mandy@cmsvoc.co.uk

01924 614523

Apprenticeship standard

Business administrator

Level 3 (A level)

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