L3 Business Administration Apprentice for the Exams Team Middlesbrough College

The Exams Apprentice will work in a busy Examinations Office completing administration duties. This will include the filing of customer details and making sure all administrative duties are performed within the department along with assisting with invigilation and room set up.

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Closing date: 15 Jan 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday Times to be confirmed

    Total hours per week: 37

  • Expected duration

    21 Months

  • Possible start date

    29 Jan 2024

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Data input duties and to assist with the preparation of reports using College Group Information systems
  • Taking telephone and other telecommunications messages
  • To undertake general filing of electronic and paper correspondence for Exams Department
  • Apprentices raise orders via e-request and organise invoices to be paid
  • Supporting others in the office and assisting the team ensuring that all awarding body procedures are met
  • All non-confidential word processing including arranging departmental meetings and taking minutes
  • To assist all staff in preparation of Exam documents (where appropriate)
  • Decision making, problem solving or being able to plan work (where appropriate)
  • To facilitate the use of a Multi-Functional Device (MFD) for Directorate/Departmental staff
  • To assist with exam Access Arrangements
  • To assist with enrolment
  • To support staff in receiving visitors to the Department
  • To actively show a commitment to the Departmental Strategic Objectives
  • To show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures
  • To actively participate in Continuous Professional Development including the introduction of new technologies to allow you to contribute effectively to the success of the College
  • To carry out such other appropriate duties commensurate with your skills, knowledge and experience
  • The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College

The training you will be getting

  • Level 3 Business Administration
  • Day release one day per week at Middlesbrough College

What to expect at the end of your apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade 4) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change.  This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About the employer

Middlesbrough College is the largest General Further Education College in the Tees Valley and has been situated in Middlehaven, Middlesbrough, since 2008. It has developed from the initial main site to the vibrant campus that is now in place with our Campus Heart, dedicated Sixth Form, STEM Centre, Higher Education Centre, and further development for our apprentices in progress. The College provides excellent facilities for approximately 13,000 students from across the region and whilst we are very proud of our campus and the equipment our students have access to, we are clear that it is the experience and dedication of our staff that make a positive difference to the lives of our students, helping them to achieve their educational goals and progress into work, higher education, or apprenticeships. In 2020/2021, 96% of learners following a study programme attained a positive destination into further training, apprenticeship, or employment. In the 2022 student exit survey, 91% of respondents agreed that their course was helping them to develop the skills they needed to get a job in the future. We employ over 1000 staff and are committed to our staff’s development; we have a wide range of continuous professional development opportunities including a bespoke Institute of Leadership & Management (ILM) programme for our aspiring and existing leaders. Opportunities to achieve Assessor and Teaching Qualifications as well as role specific Professional Qualifications. Our teaching staff are supported through our Taking Teaching Higher strategy that focuses on ensuring practitioners have the skill set to utilise up to date evidence-based practice, innovate through technology enhanced learning and have access to relevant continuous professional development opportunities. The College offers free membership to its gym for all staff as well as discounted rates in the Hair and Beauty salons, and staff sports sessions such as five aside football, Pilates, and badminton. The College has an employee assistance programme that provides support to both staff and their families.


Middlesbrough College


Middlesbrough College

Dock Street



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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