Beauty Therapist Apprentice COMPLEXIONS ENTERPRISE LTD

Complexions, based in Widnes, are looking for an enthusiastic and hardworking Apprentice to join the company and develop a career in Beauty Therapy. The apprentice will learn all aspects of Beauty treatments and will develop excellent customer service skills which are essential to this sector. Full training will be provided.

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Closing date: 02 Oct 2023

Apprenticeship summary

  • Annual wage


    Based on £5.28 per hour Includes 20 days annual leave plus Bank Holidays and your birthday off.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    The successful Apprentice will work 39 hours per week between these hours (various shifts); Monday (College day) Tuesday 9.30am – 7pm Wednesday – 10am – 5pm Thursday 9.30am - 7.30pm Friday 9.30am - 6.30pm Saturday 9.30am - 5pm

    Total hours per week: 39

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This role requires you to work as a team and support the Salon Manager in ensuring that the standards and targets of the Company are reached and maintained in the Beauty Salon on a day-to-day basis.

This Apprenticeship covers all the basics of Beauty Therapy. As a Beauty Apprentice, you’ll be assisting senior staff while training as a Beauty Therapist. 
You will learn how to apply treatments in the following:

  •  Waxing 
  • Eyebrow tint 
  • Eyelash tint
  • LVL’s 
  • Brow lamination
  • Nail Acrylics
  • Shellac
  • Gel nails
  • Manicures
  • Pedicures
  • Facials

On this Apprenticeship you’ll spend a lot of time on your feet, and it’s important that you look smart.   Good communication plays a role, too – you’ll need to understand exactly what your customer wants in order to make them happy. 
Daily Duties:

  • To ensure that all treatments are carried out professionally and accurately at all times.
  • To demonstrate a high level of confidence and competence in all services.
  • To undertake any necessary training to improve salon standards and skills.
  • To maintain high quality treatment, in keeping with the clients’ wishes.
  • To be organised with your day-to-day duties, including checking the appointment book regularly.
  • To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients.
  • To keep all electrical appliances in good working order, ensuring that any faults are reported.
  • To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history.
  • To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times.
  • To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients.
  • Customer Service: To ensure that internal and external customer service given within the department is to the highest standard at all times.
  • To deal with any internal and external customer complaints or customer requests as and when required.
  • To be friendly and approachable towards clients and colleagues at all times.
  • To take an active part in increasing clientele on a regular basis.
  • To promote the salon and have a good knowledge of any specialised treatments/services and products available.
  • To ensure that all services and products are charged for at the correct price, in accordance with the price list. 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Beauty Therapist Level 2.
  • Weekly attendance at Riverside College, Widnes. 

What is the expected career progression after this apprenticeship?

There is scope to progress within the company once successfully passed apprenticeship and showing the right attitude and willingness. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Confident, Customer Focused, Calm under pressure, Willing to learn, Positive personality, Friendly


GCSE or equivalent 4 GCSE’s including Maths and English (Grade Grade 9-3 (A*-D)) Essential

Things to consider

Full training will be given on an ongoing basis for most daily duties. Will have a line manager in place who will be mentor.

About the employer

Established in 1988, Complexions have grown year on year to become The Northwest’s Premier Salon and Beauty Equipment Supplier and Repair Centre, and is renowned as Widnes’ best Hair & Beauty destination. Furthermore, we offer a selection of the worlds leading Hair & Beauty products, including Aveda, bareMinerals, Caci, St Tropez, Nailtiques, ghd, Moroccanoil, Tangle Teezer, , Neal & Wolf, Smilebright, Color Wow, It a 10, Olaplex and Crystal Clear Skincare.







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Training provider



Joanna Smith

0151 257 2800

Apprenticeship standard

Beauty therapist

Level 2 (GCSE)

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