Business Support Administrator Apprentice TIGER LIFTING UK LIMITED

A business support administrator apprentice at Tiger Lifting undertakes a variety of administrative tasks to support the efficient running of the business. Your goal is to develop your administration skills in order to provide excellent administrative support for your internal and external customers. You will produce Excel worksheets for the production team for RFID enabled products and process details in the digital system uploading certification and instruction guides as necessary.

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Closing date: 27 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Normal hours of work are 37.5 hours per week based on Monday to Thursday 9.00am to 5:00pm and Friday 8.30am to 4:30pm, or 40 hours per week based on Monday to Thursday 8.30am to 5:00pm and Friday 8.00am to 4:30pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The key tasks outlined below are those for a Business Support Administrator and you will work towards becoming competent in these areas and progressing into a Business Support Administrator role.

Export administration:

  • Process export despatches through our Sage system and produce export documentation
  • Book couriers and liaise with customer on readiness of orders and documentation
  • Track exports
  • Obtain proofs of export

Import administration:

  • Create and maintain import folders
  • Track containers and update internal systems
  • Liaise with freight forwarders and provide them with accurate import instructions
  • Process import documents

Purchasing administration:

  • Create purchase orders using our Sage system, accurately checking details against source
  • information, price lists and previous purchase orders
  • Purchase specialist items, loose tools, consumables, PPE, production and packaging

Supplies and stationery items:

  • Reconcile purchase orders with order acknowledgements, delivery notes and invoices
  • Liaise with our factory for ad-hoc parts
  • Liaise with other suppliers for prices for non-stock items

Sales ledger administration:

  • Set up and amend customer accounts
  • Process customer invoices, emailing out or submitting through online portals
  • Monitor the accounts@ email box
  • Deal with customer account/invoice queries

Purchase ledger administration:

  • Set up and amend supplier accounts, ensuring supplier forms completed
  • Process supplier invoices through Sage and validate prices with what was agreed at the time of order/quotation
  • Deal with supplier account/invoice queries
  • File supplier invoices in relevant network folders
  • Reconcile supplier statements

Digital administration:

  • Produce Excel worksheets for the production team for RFID enabled products
  • Process details in the digital system uploading certification and instruction guides as necessary

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full Business Administrator Level 3 Standard
  • All training to take place at the employers premises

What is the expected career progression after this apprenticeship?


You would be expected to progress into a Business Support Administrator role though there may be opportunities for other roles in other teams within the business.





Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Flexibility


GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

Things to consider

There will be opportunities to do other training relevant to the job role during the apprenticeship.

About the employer

Tiger Lifting manufacture and provide the full range of Tiger hoisting and winching products globally, including the Tiger Subsea Lifting range. We currently employ 21 people at our premises in Amble and our products are distributed throughout the UK and globally. We are part of a global network of Tiger companies supplying high quality hoisting products into many industries throughout the world.







NE65 0PE

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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