Customer Relationship Apprenticeship STRAIGHTAHEAD UK LIMITED
STRAIGHTAHEAD UK LTD are looking for an exceptional individual as a Customer Relationship Apprentice. We are passionate about our company and looking for the right candidate to grow alongside our business. Duties would include making phone calls, building relationships with clients and most importantly, working together as a team.
Closing date: 09 Oct 2023
Apprenticeship summary
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Annual wage
£12,252.50
Appreciation benefits include; leaving early, paid for lunches, paid for team dinners, bonuses and incentive day prizes to win. 28 days Annual Leave holiday per year including Bank holidays. Extra days holiday after 1 years employment.
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Working week
Monday - Friday, 9.00am - 5.00pm with a 45 minute break for lunch and 2 x 15 minute paid for breaks.
Total hours per week: 36.25
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Expected duration
15 Months
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Possible start date
06 Nov 2023
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Date posted
14 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000198544
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Positions
1 available
What will the apprentice be doing?
Duties will include, but will not be limited to:
- Making phone calls
- Admin duties
- Working as part of a team
- On going training
- Playing games
You’ll need to be able to think on your feet, work well on your own and be a strong team player. A terrific telephone mode and excellent basic knowledge would be advantageous, but you don’t need any previous experience, you will be taught everything that you’ll need to know to do the job, we just need the ‘right’ sort of personality to fit with our existing team.
Are you a person who generally:
- Has an answer for everything
- Likes helping people
- Is happy
- Has a ‘can do’ attitude
- Has a good sense of humour
- Is kind and thoughtful
Then you might be just the person we are looking for to train.
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will work towards their Apprenticeship Standard in Customer Service Level 2
The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course.
This is a work-based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
What is the expected career progression after this apprenticeship?
We have had great success in the past with our apprenticeships and every apprentice who has completed the course has been offered a full-time role starting at £12 per hour, with team leader progression available
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
STRAIGHTAHEAD UK LIMITED
http://www.straightaheaduk.com/
Address
3 HIGH STREET
BILLINGBOROUGH
SLEAFORD
NG34 0QA
Training
Training provider
LINCOLN COLLEGE
Contact
Ruby or Margaret in the Apprenticeships Team
apprenticeships@lincolncollege.ac.uk
01522 876284
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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