Internal Account Manager Apprenticeship BRITPLAS COMMERCIAL LIMITED

You will undertake training in all aspects of the end-to-end consultative sales and account management process, providing you with the knowledge, skills & behaviours required of a salesperson. The programme will help to build professionalism and confidence that will enable you to progress within your role, your organisation and your career.

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


    Plus commission

  • Working week

    Monday - Friday, 8.00am - 5.00pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    15 Sep 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

As an Internal Account Manager, you will work within the Sales department. You will support the team day to day with administration and lead generation whilst learning all aspects of the roles and responsibilities within this area of the business.

These are some of the activities you will be part of:

  • Research and identify new business opportunities
  • Provide exemplary customer service to prospects and existing clients, ensuring deadlines are met and efficient communication
  • Follow up leads in a timely manner as allocated to you
  • Proactively contact clients to understand needs and concerns
  • Liaise, report and follow up on marketing campaigns
  • Utilise and ensure the CRM/Project Management system is up to date at all times with accurate activity, pipeline and information.
  • Be proactive in ensuring you are up to date with all product information, pricing and specification details

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The duration of this Level 4 Sales Executive Apprenticeship is 18 months: 14 months of practical learning followed by a 4-month period of End Point Assessment (EPA)
  • This qualification is delivered as a blended learning programme which includes both physical and virtual classrooms, eLearning modules, skills development activities, on-the-job training and most importantly one-to-one coaching and support on a monthly basis from a Development Coach
  • A minimum average of six hours per week is to be spent acquiring new knowledge, skills and behaviours

What is the expected career progression after this apprenticeship?

  • Britplas are seeking a committed, professional and motivated, school leaver / undergraduate or Graduate who is looking for a career path, not just a job, with an organisation who encourages innovative thinking, works as a team in line with its vision and values and is committed to progressing talented individuals from trainee roles through to senior management

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade 4 or above) Desired
GCSE or equivalent Maths (Grade 4 or above) Desired

Things to consider

You will need to be a reliable, motivated and a confident communicator. Candidates should be IT literate, telephone confident and be interested in a career in Sales.

About the employer

Britplas is a leading commercial glazing specialist with a product portfolio that includes specialist windows, curtain walling, door systems and securing fencing. Operating across the UK and internationally, we work with NHS Trusts, Supervised Care Providers, main contractors, architects and other clients to design, manufacture and install glazing systems, including award-winning proprietary products and standard systems.




Unit 18

Kingsland Grange



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Training provider



David Owen

01925 645305

Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

Before you apply

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