Customer Care Apprentice GRADUATION ATTIRE LIMITED

Do you like speaking to people on a day to day basis? Are you confident in speaking to new people? Do you like variety in a role? If so, apply now! The main part of your role will be to learn all aspects of business administration and customer service via email, telephone calls and website inquiries.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2023

Apprenticeship summary

  • Annual wage

    £13,000.00

  • Working week

    Monday to Friday, 8:30am-4:30pm or 9:00am-5:00pm

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    12 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000197913

  • Positions

    2 available

What will the apprentice be doing?

Evess Group (formally Graduation Attire LTD) embodies events that highlight the success in people's lives. A final choir performance, celebrating your achievement at a graduation and even completing the first steps to becoming a legal professional. Specialists in occasion, performance and ceremony supplies, Evess understand that ceremonial garments go beyond the material and accessories. The main part of your role will be to learn all aspects of business administration and customer service via email, telephone calls and website inquiries. You will also support events, update job platforms and data, you will complete filing, ensure that orders are dispatched according to set procedures and provide ad hoc support to other departments when required.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will gain the following qualifications:

- Level 2 Customer Service Practitioner Apprenticeship
- Functional Skills in English and maths (if required)

You will also study a range of topics including: knowing your customers, understanding your organisation, meeting regulations and legislation, systems and resources, your role and responsibility, customer experience, product and service knowledge, interpersonal skills and communication.

What is the expected career progression after this apprenticeship?

Potential permanent future role.

Requirements and prospects

Desired skills and personal qualities

Committed, communication skills, Friendly

Qualifications

GCSE or equivalent English Language (Grade 3/D) Desired
GCSE or equivalent maths (Grade 3/D) Desired

Things to consider

Candidates must carry out an initial interview with a member of Bedford College. Only candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.

About the employer

Specialists in occasion, performance and ceremony supplies.

Employer

GRADUATION ATTIRE LIMITED

Address

Unit 1

Fuse Business Park

MK42 6BF

You must have JavaScript enabled to view a map of the location

Training

Training provider

BEDFORD COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Oct 2023