Customer Service Purchasing Assistant Apprentice CDS Security & Fire

An exciting opportunity to be part of our dynamic Purchasing Team, dealing with a variety of roles in a fast paced environment. You will support the purchasing department to co-ordinate the purchasing and organisation of the supply chain process and goods. You will have the opportunity to learn and develop your skills within a growing industry. Duties will include; To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and to meet customer order requirements. To assist in the organisation, follow-up and monitoring of the logistics of all Purchase Orders ensuring goods are delivered as per order requirements. To support relations with current suppliers to the highest levels and liaise with suppliers to resolve any outstanding queries and issues.

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Closing date: 28 Oct 2023

Apprenticeship summary

  • Annual wage

    £12,480.00

  • Working week

    Full-Time: Monday to Friday 8am to 5pm.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    29 Oct 2023

  • Date posted

    11 Sep 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000197689

  • Positions

    1 available

What will the apprentice be doing?

Assisting the Purchasing Team in the daily operations of managing and coordinating the purchasing department to ensure the ongoing and efficient running of the department.

  • To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and to meet customer order requirements
  • To assist in the organisation, follow-up and monitoring of the logistics of all Purchase Orders ensuring goods are delivered as per order requirements
  • To support relations with current suppliers to the highest levels and liaise with suppliers to resolve any outstanding queries and issues
  • To ensure that any time delays are communicated at the earliest opportunityCommunications and liaising with different internal Departments eg accounts, sales, engineering.
  • General administration duties
     

What training will the apprentice take and what qualification will the apprentice get at the end?

You will be completing the level 2 Customer Service Practitioner Standard which is delivered solely in the workplace. You will have a dedicated Trainer/Coach to support your learning journey and work within an online portfolio system called OneFile.

What is the expected career progression after this apprenticeship?

Progression onto the next level of qualification and Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.   

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Non judgemental, Patience, Physical fitness

Qualifications

GCSE or equivalent English (Grade 9-3 (A*-D)) Essential
GCSE or equivalent Maths (Grade 9-3 (A*-D)) Essential

Things to consider

• The learner must be organised and able to work in a fast-paced environment • Accuracy and attention to detail is essential • The role involves a lot of manual handling • Security screening and credit checks as required by our NSI Gold Accreditation

About the employer

CDS Security & Fire, a family business, have been established over 37 years and consistently achieve the highest professional accreditations in the sector. With long term working relationships with prestigious clients such as Police, NHS, Councils, Places of Historic Interest, Commercial and Domestic customers – our purchasing department is fundamental to ensure ongoing and efficient running of departments. With low staff turnover we nurture strong and long lasting relationships with our employees and clients by providing quality work and a personable service. Both can rely on us to fulfil our promises and this has helped us build our positive reputation.

Employer

CDS Security & Fire

Address

Systems House

Bowburn North Industrial Estate, Bowburn

Durham

DH6 5PF

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Training

Training provider

EAST DURHAM COLLEGE

Contact

Hayley Clifton

hayley.clifton@eastdurham.ac.uk

01915188294

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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