Optical Assistant / Customer Service Apprenticeship MIKE CEES OPTICIANS LTD
Mike Cees Opticians a friendly Independent Specialist Opticians practice located in the Redfield area of Bristol is seeking a reliable team player to join our practice in a customer service/receptionist apprenticeship role. You will be booking in clients either via telephone or the online system, plus more.
Closing date: 15 Oct 2023
Apprenticeship summary
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Annual wage
£8,785.92
Bonus scheme for identifying and successfully Allocating prospective patients to Our enhanced eye appointments
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday, 9.00am to 5.30pm. Wednesday, 9.00am to 5.30pm. Thursday, 9.00am to 5.30pm. Fridays, 1.00pm to 5.30pm. Alternate Saturdays, 9.00am to 1.00pm.
Total hours per week: 32.0
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Expected duration
12 Months
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Possible start date
19 Oct 2023
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Date posted
11 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000197622
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Positions
1 available
What will the apprentice be doing?
The job will involve on-site training and coaching from the training provider. In addition, skills will be acquired through on-the-job training. Job description involves:
- Booking service user appointments by telephone or online
- Dealing with patient enquires
- General practice administration
- Minor spectacle repairs with some additional training
What training will the apprentice take and what qualification will the apprentice get at the end?
- Whilst undertaking this job, the candidate will be working towards a Customer Service Practitioner Level 2 qualification
- Functional skills in maths and English (if required)
- How training will be delivered is to be confirmed
What is the expected career progression after this apprenticeship?
- Upon successful completion of this program the candidate could take on a full-time Optical receptionist role
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
MIKE CEES OPTICIANS LTD
http://www.mikeceesopticians.co.uk/
Address
122 CHURCH ROAD
REDFIELD
BRISTOL
BS5 9HH
Contact
Jenifer Ogidi
MikeCees.opticians@blueyonder.co.uk
07970371949
Training
Training provider
LIFETIME TRAINING GROUP LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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