Apprentice Receptionist & Administrator BG Solicitors Llp

B G Solicitors are looking for a dynamic, adaptable and self-motivated individual to join their team as an apprentice receptionist & administrator. The successful candidate will have excellent communication skills and be required to work comfortably in a fast paced environment whilst maintaining a high level of customer service.

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Closing date: 08 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday / 9.00 am - 5.00 pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    11 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000197457

  • Positions

    1 available

What will the apprentice be doing?

The receptionist and administrator role is the first point of contact for the business. The presentation and performance of this role are key to the perception of the business and its people. As a consequence, the successful applicant must maintain the highest standards in their own performance and their working environment.

Duties will include, but are not limited to:

  • Ensuring the reception is covered/manned at all times during office opening hours
  • Sorting incoming and sending outgoing post
  • Answering the telephone/switchboard and forwarding calls to the appropriate person
  • Dealing with clients/visitors who come into the reception
  • Diary management
  • Handling money brought in by clients, taking card payments in the office and over the telephone
  • Archiving files, retrieving archived files and keeping archive file records up to date
  • Stationery ordering, stocking and distribution
  • Photocopying, filing, shredding
  • General housekeeping

What training will the apprentice take and what qualification will the apprentice get at the end?

As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.

The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths.

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

This includes:

  • Apprentice showcase
  • Practical observation
  • Professional discussion
  • Project presentation

What is the expected career progression after this apprenticeship?

BG Solicitors offer continued employment, with excellent developmental and progression opportunities within the organisation and across different departments. 

You could progress to other apprenticeship standards including the Team Leader Supervisor for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Initiative, Non judgemental, Proactive, Adaptable, Desire to learn, Self-motivated

Qualifications

GCSE or equivalent English (Grade Minimum C/4) Desired
GCSE or equivalent Maths (Grade Minimum C/4) Desired

Things to consider

Experience in dealing with clients and managing high call volumes is desirable but not essential as training will be given.

About the employer

BG Solicitors is one of the oldest established practices in Northern Lincolnshire, set up by the late Mr Tom Beetenson on 1st January 1944. He was joined in 1953 by Lawrence Gibbon and their initials still remain as the name of our firm. Since those early days, the Practice has grown steadily and is now one of the largest and most respected in the area. Our clients, both private and commercial, demand a first-class legal service, and through our commitment to quality standards throughout all areas of the practice, we ensure that’s exactly what they receive. With offices in Grimsby, Scunthorpe, Louth and Barton upon Humber at BG Solicitors LLP we pride ourselves on retaining the values and approach of a family practice.

Employer

BG Solicitors Llp

Address

Suite 2, Stable Court, Hesslewood Business Park

Ferriby Road

Hessle

HU13 0LH

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Training

Training provider

AVANT PARTNERSHIP LIMITED

Contact

Paul Robinson & Lucy Campbell

apprenticeships@avant.ac.uk

01482 253300

Apprenticeship standard

Business administrator

Level 3 (A level)

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