Customer Services Apprentice UCALL TELECOM LTD
A Customer Services Apprentice (Level 2) is required. A leading telecommunications company based in Redditch are are expanding their team due to contracts and growth! We are now looking to take on new members to there customer service tele-sales team! If this is something that you could see yourself in Apply! Duties include: updating customer details, keeping a record of calls and relevant details and closing sales deals.
Closing date: 09 Oct 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
9.00 am - 5.00pm Monday -Friday.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
10 Oct 2023
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Date posted
07 Sep 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000196791
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Positions
1 available
What will the apprentice be doing?
- Updating customer details.
- Keeping a record of calls and relevant details.
- Closing sales deals.
- Assisting in resolving customer complaints/disputes.
- Providing information to customers.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Services Level 2 Standard.
What is the expected career progression after this apprenticeship?
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
- Potential for full time employment on successful completion of the apprenticeship.
- Transferable skills that are invaluable in the wider world of work.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Math's (Grade 3) Essential
Things to consider
About the employer
Employer
UCALL TELECOM LTD
Address
57D HEMMING ROAD
WASHFORD HEATH IND ESTATE
REDDITCH
B98 0DH
Training
Training provider
JUNIPER TRAINING LIMITED
Contact
Jamie Flello Martinez
jamie.flellomartinez@junipertraining.co.uk
07961809364
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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