Payroll Administrator Apprenticeship Greenheart Learning Partnership
This is a fantastic opportunity to join Greenheart Learning Partnership, supporting the central team to provide the very best service to its employees. This post will provide you with a range opportunities to learn how to use payroll and HR software and work alongside other experienced professionals who will support your training journey.
Closing date: 06 Oct 2023
Apprenticeship summary
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Annual wage
£10,158.72 to £20,048.08
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday – Thursday 8.30am – 4.30pm Friday - 8.30am – 4.00pm
Total hours per week: 37.0
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Expected duration
18 Months
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Possible start date
07 Oct 2023
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Date posted
06 Sep 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000196684
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Positions
1 available
What will the apprentice be doing?
Duties to include but not limited to:
- Gather, analyse and process payroll data and information to support business need
- Resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- Deal with complaints, concerns and queries (e.g. advising employees on PAYE and NIC matters,
Tax and NI Calculations, pensions queries etc.) following processes and escalating complex situations - Provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- Adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- Escalate concerns relating to deadlines in a timely manner
- Communicate effectively using the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- Develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- Use computerised payroll software and spreadsheet packages such as MS Excel and MHR-i-trent
- Use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- Support HR administration as required including onboarding, contract process etc.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Payroll administrator level 3 apprenticeship standard
- Weekly off the job training
- Weekly learning session with assessor coach
- Functional skills if required
What is the expected career progression after this apprenticeship?
The opportunity to gain permanent employment and progress within the organisation.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C or 4) Essential
Things to consider
About the employer
Employer
Greenheart Learning Partnership
http://www.uwmat.co.uk/what-we-do
Address
7
Newlands Court, Attwood Road
Burntwood
WS7 3GF
Training
Training provider
WALSALL COLLEGE
Contact
Cally Sutherland
csutherland@walsallcollege.ac.uk
01922 657000
Apprenticeship standard
Payroll administrator
Level 3 (A level)
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