Customer Service Apprenticeship ASSA ABLOY LIMITED

Open the door to your career with our exciting apprenticeship opportunities. Do you want to kick-start your career journey in an innovative, multinational organisation, that is always growing, never boring and leading right? Then our apprenticeship programme is exactly what you’re looking for.

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Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Thursday, 08:30 - 16:45 and Friday,08:30 - 15:30

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    05 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Support plans to drive new product introduction
  • Support plans on product lifecycles
  • Support Sales with customer ranges
  • Support promotional activity
  • Arrange management to deliver profitable sales growth
  • Ensure successful phase out of old products when introducing new ranges

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Apprenticeship Standard

What is the expected career progression after this apprenticeship?

  • Product Category Manager  

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working


GCSE or equivalent English (Grade A*-C (4-9)) Essential
GCSE or equivalent Maths (Grade A*-C (4-9)) Essential

Things to consider

There is no ‘one-type-fits-all’ with our apprentices, we know that everyone is unique and what matters to us is an eager attitude to learn and progress

About the employer

Every day, we help you experience a safer and more open world. As the UK’s leading supplier of door opening solutions, we provide everything from mechanical and electromechanical locks, digital door locks and smart access solutions, high-security doors, fire doors, and high-performance hardware. Right from the earliest design stage, our products are developed to meet the very highest standards for performance, safety and security, while also meeting all relevant legislation and regulation requirements for the UK and Ireland.





School Street Willenhall

West Midlands

WV13 3PW

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Training provider



Clare McAuliffe

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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