Apprentice Sales/Customer Service Consultant COBALT SYSTEMS LTD

Are you an ambitious individual with a hunger to develop a career in sales and customer service? This is an early career opportunity, at a fast-growing firm, for motivated individuals, who are enthusiastic when it comes to personal development.

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Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage

    £19,760.00

    • Uncapped commission opportunities • Pension and health benefits • Early lunchtime finish on a Friday for all employees

  • Working week

    Monday to Thursday: 9:00 to 17:30. Friday: 8:30 to 12:30. Breaks TBC

    Total hours per week: 36.0

  • Expected duration

    15 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    05 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000196135

  • Positions

    2 available

What will the apprentice be doing?

At Cobalt Systems, we are currently hiring for a role that will allow you to:

  • Learn the full consultative sales process, developing relationships with our customer base which ranges from local SMEs, all the way to well-known publicly-traded companies
  • Show you how to generate and close profitable opportunities
  • Show you how to communicate effectively with senior contacts
  • Show you how to understand the ins-and-outs of business operations
  • Promote yourself as a trusted advisor
  • Work within a team of like-minded and mission-focussed colleagues

This is an opportunity for you to learn the ropes, gain new skills, while earning a salary as well as un-capped commission.

However, please understand that this is not a role you can “just show up” for. It is critical that the successful applicants be ambitious and willing to work hard to fulfil their potential to become a profit-generating closer and more trusted contact with our customers!

What training will the apprentice take and what qualification will the apprentice get at the end?

The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Customer Service Specialist. This training will be structured and delivered by Cheshire College – South & West.

If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subjects.

They will also be supported to learn and understand the unique products which this company develops and manufactures.

What is the expected career progression after this apprenticeship?

This is an opportunity to develop a sales/customer service career with a company that prides itself on its high staff retention.

A strong desire to develop a professional field sales career with some national travel is one of the goals after completing the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Creative, Initiative, Organised and logical thinker, Using own initiati, Honest and hard working, Enthusiasm and willingness, Reliable and punctual, Driven and self-motivated

Qualifications

GCSE or equivalent English (Grade C/4 or above) Desired
GCSE or equivalent Mathematics (Grade C/4 or above) Desired

Things to consider

A full UK driving licence is highly desirable, or evidence it is in progress.

About the employer

The team at Cobalt are innovative, dynamic and highly skilled, offering a bespoke, specialised print and barcode automated labelling service solution for their valued clients. Their unique selling point is their ability to understand their customer needs and then develop and produce a tailor-made system which works exclusively for the business and reaches industry specific standards, both nationally and internationally. The firm works with a wide range of businesses in different sectors, from SMEs to large industry leaders in the pharmaceutical, horticultural and food and beverage industries. They are preparing for a large business expansion, which includes a move to Wardle where the bespoke refit of new premises is currently underway. They are now looking to expand their team and new recruits will be joining them at an exciting time for the future of the firm. Staff development is important to Cobalt and the successful, committed candidates of this apprenticeship role will have the full backing of their employer to begin a highly specialised sales/customer service career.

Employer

COBALT SYSTEMS LTD

Address

COBALT HOUSE

ARDEN SQUARE

CREWE

CW1 6HA

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Training

Training provider

CHESHIRE COLLEGE SOUTH AND WEST

Contact

Miss Sophie Foreman

sophie.foreman@ccsw.ac.uk

07867143886

Apprenticeship standard

Customer service specialist

Level 3 (A level)

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