Level 3 Business Administration Apprenticeship Devon County Council

Devon County Council is currently recruiting for Business Administration Apprentices via our Step-In Apprenticeship Programme. Duties include: undertaking administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2023

Apprenticeship summary

  • Annual wage

    £20,812.00

    Salary from £20,812 per annum, 26 days annual leave, flexible working arrangements, training and entry into the Local Government Pension Scheme.

  • Working week

    As a guide you will be working 37 hours per week, Monday to Friday 9am to 5pm. However, there is the option of flexible working arrangements.

    Total hours per week: 37

  • Expected duration

    20 Months

  • Possible start date

    01 Oct 2023

  • Date posted

    04 Sep 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000196004

  • Positions

    5 available

What will the apprentice be doing?

  • Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required.
  • Assist with the distribution of incoming mail and despatch of outgoing mail as required.
  • Receive enquiries by telephone, face to face and email and take appropriate action toensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer.
  • Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
  • Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation.

What training will the apprentice take and what qualification will the apprentice get at the end?

The duration of the Apprenticeship contract will be 20 months. The apprentice will work towards a Level 3 Business Administrator Apprenticeship. This will be supported by a combination of training and practical work experience and will include one day per week of off-the-job training/study time.

What is the expected career progression after this apprenticeship?

  • This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce. 

  • There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.

  • The Office Support Apprentice Programme has been running since 2006 and we have a 75% retention rate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Self-motivated, Resilient, Interested in Finance Services

Qualifications

GCSE or equivalent Maths and English (Grade 4, C or above) Essential

Things to consider

To undertake an apprenticeship you must demonstrate significant new knowledge, skills and behaviours during the course of the apprenticeship. If you already have experience or a qualification in this area, equal to or higher than the level of this apprenticeship, you may not be eligible to apply. Please contact hiring manager for further details.

About the employer

At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.

Employer

Devon County Council

Address

Devon County Hall

Topsham Road

EX2 4QD

Contact

Brooklyn Hammett

brooklyn.hammett@devon.gov.uk

01392 381219

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Training

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To find out more about this opportunity or to apply, please follow the link above to the Devon Jobs website (www.devonjobs.gov.uk)

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Sep 2023