Administrator Apprentice role INTEGRATED SERVICES PROGRAMME

Business Administration Level 3 - You will be allocated the time required during the working week to attend learning that supports your apprenticeship course. Paid training with a view to obtaining a recognised qualification within Administration, completion of Function Skills Level 2 in Maths and English, if required, alongside your qualification.

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Closing date: 01 Nov 2023

Apprenticeship summary

  • Annual wage

    £9,609.60 to £18,964.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    15 Nov 2023

  • Date posted

    01 Sep 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Maintaining electronic and paper files
  • Maintaining databases
  • Producing letters
  • Processing incoming and outgoing post
  • Photocopying
  • Message taking
  • To support the social work team with data collection, recording, filing and auditing
  • To receive visitors
  • To build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office
  • To liaise with Local Authority social workers
  • To support in the organisation of monthly meetings for foster parents
  • To carry out statutory checks and take up references on prospective foster parents
  • To maintain accurate databases/registers of all referrals and children placed
  • To order stationary and receive orders
  • To maintain a database of children's birthdays and send out cards to children
  • To attend regular team meetings
  • To represent and promote ISP at every opportunity
  • To make constructive use of supervision and work closely with team members to enhance personal and team developments
  • To provide cover across the team for other administration duties during periods of leave

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Investment Operations Administrator Level 2 Apprenticeship Standard
  • Training with HoW College

What is the expected career progression after this apprenticeship?

  • We are currently seeking a motivated and organised administration apprentice to support our fostering teams
  • Reporting to the Centre Manager the post is full-time with time to be agreed to complete the apprenticeship either at a local college or onsite depending on availability at the point of commencing the Apprenticeship
  • The role is available to start as soon as possible for the right candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

Reporting to the Centre Manager the post is full-time with time to be agreed to complete the apprenticeship either at a local college or onsite depending on availability at the point of commencing the Apprenticeship.

About the employer

Set up in 1987 by a small but passionate group of Foster Parents, we became the UK's first independent Foster Care agency. That gives us the benefit of over 30 years' of fostering experience and we're still going strong! The founder members recognised that looked after children - especially those who'd had very difficult starts in life - needed specialist support. So right from the beginning they put the child at the centre of their thinking and surrounded them with an integrated range of support services. In fact, that's what ISP means: Integrated Service Programme. Over time, this circle of support has increased to include a whole range of professionals that children and foster parents can tap into, whenever they need to. This includes social workers, fostering advisors, teachers and therapists, who all work with our foster parents and the children they look after, helping them understand and manage even the most challenging situations. This is what's known as a 'therapeutic approach' to fostering and it's something that we pioneered.




Saxon Business Park, Hanbury Road

Stoke Prior


B60 4AD

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Training provider


Apprenticeship standard

Investment operations administrator

Level 2 (GCSE)

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