Customer Service Apprentice Level 2- Family shopper Broadoak FAMILY SHOPPER BROADOAK LTD
Family shopper Broadoak are looking to take on a Customer Service Apprentice. The role will involve working across all sectors of the store, ensuring stock levels are maintained, serving customers and working on the busy deserts and slush bar. Must be over 18 as selling alcoholic products.
Closing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£9,609.60
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Working week
The position is working 3-5 days a week including working alternative weekends. Working evenings (finishing 10pm) Shifts to be confirmed.
Total hours per week: 35.0
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Expected duration
12 Months
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Possible start date
30 Sep 2023
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Date posted
31 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000195468
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Positions
1 available
What will the apprentice be doing?
We are looking for a reliable, energetic, enthusiastic and committed candidate to join our award-winning team. Apprenticeship Candidates must be comfortable using store mobile devices, software, tablets and Epos system.
A great opportunity to join our new passionate team. The vacant position is working 3-5 days a week including working alternative weekends. Working evenings (finishing 10pm) hours TBC hourly rate is apprenticeship minimum wage.
Full training provided with our training program you will be provided the confidence and tools to:
- Take phone order and online store orders
- Ensuring stock is available and updates on our own app
- Serve customers efficiently and accurately with shopping, food and drink orders including taking payments
- Assist in preparation of store and ensuring store is merchandised to a high standard before during and at the end of shift
- The successful candidate will also serve at our alcoholic slush & dessert bar that offers a huge variety of amazing ice creams, waffles, milkshakes and alcoholic slushes
- Offer customers high standards of customer service and care including participating on our large social media platforms. This includes promoting, creating and choreographing photos & videos
What training will the apprentice take and what qualification will the apprentice get at the end?
- The successful applicant will complete the Customer Service Practitioner Level 2 standard
- Functional skills maths and English if required
- A dedicated Juniper training skills coach
What is the expected career progression after this apprenticeship?
Completion of the apprenticeship may lead to a permanent full-time position, with Senior positions and promotions available for progression if suitable.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
FAMILY SHOPPER BROADOAK LTD
https://www.facebook.com/Broadoak188/
Address
188 BROADOAK ROAD
ASHTON UNDER LYNE
OL6 8RR
Training
Training provider
JUNIPER TRAINING LIMITED
Contact
Paul Nightingale
paul.nightingale@junipertraining.co.uk
07395789959
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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