Business Administration Apprentice ADDINGSTONE INSURANCE SOLUTIONS LTD

An excellent opportunity working for an established insurance broker, based in Aldridge in the West Midlands. This is a fantastic opportunity to develop core administrative skills including communication, customer service and record keeping. With excellent company benefits and career progression, this is an opportunity not to be missed!

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Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage


    Salary will be £13,000 upon successful probation. Further review at 12 months £18,000 salary upon completion of apprenticeship. Life insurance from first day of employment. Private medical insurance after 3 months.

  • Working week

    Monday to Friday 09:00-17:00.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    01 Oct 2023

  • Date posted

    31 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

About the role:

The Administration Apprentice will primarily be dealing with telephone enquiries and referring them to the appropriate person, whilst ensuring that all communications with insurers or customers are accurately recorded on file, or electronically, as per the firm’s usual procedures.  Other duties will include:

  • Inputting new business, amendments and renewals on the system
  • Maintaining accurate records
  • Keeping hard-copy records on customer files
  • Working in accordance with the firm’s standard procedures
  • Compiling documentation for clients’ policies
  • Liaising with insurers, other company staff and claims handlers
  • Assisting customers with day-to-day general enquiries
  • Providing general office administration
  • Supporting the accounts team

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business administrator level 3 standard apprenticeship
  • Bi-weekly blended learning session
  • Weekly off the job hours
  • Functional skills if required

What is the expected career progression after this apprenticeship?

  • The opportunity to progress within the business

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade C or 4) Desired
GCSE or equivalent Maths (Grade C or 4) Desired

About the employer

Addingstone Insurance Solutions Ltd are a professional Commercial and property insurance broker, providing advice and bespoke insurance to both large corporate and smaller sized businesses as well as property owners throughout the UK. Addingstone Insurance have been trading for 12 years and is a young and ambitious company who won Broker of The Year at the Modern Claims Awards 2017. They are thrilled to have won the 'Commercial Lines Broker Claims Team of the Year' at the National Insurance Awards 2022




Suite 8

Rossway Centre

Wharf Approach


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Training provider



Cally Sutherland

01922 657000

Apprenticeship standard

Business administrator

Level 3 (A level)

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