Apprentice Team Leader in Hospitality The Greene Oak

You will be managing duties to cover full operations, not just guest service and menial tasks. You will build up an awareness of challenges and preparation for supervising others, managing shifts, training others, developing skills to anticipate obstacles. The company owners will give you guidance during apprenticeship.

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Closing date: 11 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40 to £21,673.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday between 10am and 11pm. Days and shifts at total 40hrs a week.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    31 Aug 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000195155

  • Positions

    1 available

What will the apprentice be doing?

The duties of this position:

  • Setting up the restaurant for service. 
  • Greeting customers, taking orders and serving food and drink.
  • Ensure the efficient flow of service and standards are constantly met.
  • Communication skills to engage with colleagues and customers.
  • Use and develop food & beverage knowledge to enhance guest experience.
  • Menu tasting to understand cooking techniques, ingredients and kitchen processes.
  • Maintain calm and organised service during busy periods.
  • Organise duties to reflect changing levels of business.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Team leader and Supervisor
  • Level 2 Functional skills in English and maths if required
  • One to one coaching and mentoring in the workplace with the Assessor.

What is the expected career progression after this apprenticeship?

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
  • Potential for full time employment on successful completion of the apprenticeship.
  • Transferable skills that are invaluable in the wider world of work.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Presentation skills, Team working, Fluent English, spoken&written, EXPERIENCE within hospitality

Qualifications

GCSE or equivalent English and maths (Grade A*/9 - C/4) Essential

About the employer

Our employer brand is that we are owner operated, focus on traditional hospitality without unnecessary frills. Our food & beverage menus are centred on seasonal British produce. Our sites are food-led, pubs where we prioritise excellent customer service to match great cooking. All our service is table service, and our order of service is very well organised to prioritise the right level of customer interaction and attention to detail. Our company ethos is honesty in everything we do, communicating clearly and openly with our colleagues and customers. Our employees are trained to understand all dishes and ingredients on our menus. We encourage all staff to grow within the company to understand as much of our operation as possible to better know how everyone fits into the organisation and other stakeholders such as suppliers, customers, local community.

Employer

The Greene Oak

Address

The Greene Oak

Oakley Green

SL4 5UW

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Training

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Contact

Nick Solomides

nick@brucanpubs.com

07776188219

Apprenticeship standard

Team leader or supervisor

Level 3 (A level)

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