Business Administration Apprentice S & S NORTHERN LTD

S&S Northern is a family business, based in Buckshaw Village, Chorley Lancashire and are the UKs leading supplier of gas safety products to the commercial industry. The successful candidate will undertake general administration duties and be able to support external sales staff in their day to day role.

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Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    9.00am - 5.00pm Mon-Fri. The candidate must be flexible re demand of the business.

    Total hours per week: 37.5

  • Expected duration

    19 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    30 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Be a part of a successful team! Not just an employee number.

We have big ambitions as a company, in last 6 years we have opened offices in the USA, Canada and New Zealand.

S&S Northern are looking to recruit an Apprentice Internal Sales/Business Administrator 9am- 5pm Monday – Friday.

Role overview:

To liaise with customers and manage sales from initial enquiries, through to invoicing and post purchase product and technical support. As well as actively following up quotations and finding new customers.

Full technical and product training will be provided. Customer service for both domestic and international customers/suppliers/couriers.

The candidate will have every opportunity to grow in the company.

Responsibilities to include:

  • Taking phone calls from customers
  • Liaising with customers regarding enquiries
  • Providing customers with accurate quotations
  • Processing customer orders
  • Processing invoices for sales transactions
  • Dealing with and responding to customer emails
  • Providing after purchase product and technical advice to customers
  • Managing customer databases, including product warranties
  • Producing weekly reports to the Sales Manager

The training you will be getting

Business Administrator – Level 3.

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

What to expect at the end of your apprenticeship

The company will help to support the candidate both internally and with additional future courses where required and beneficial to both the candidate and the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent Any (Grade A*-D/ 9-3) Essential
GCSE or equivalent English (Grade A*-C/ 9-4) Essential
GCSE or equivalent Maths (Grade A*-C/ 9-4) Essential

Things to consider

In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open. Until we receive the above, we are unable to progress your application so please monitor your emails. For more information on the NMW, please visit:

About the employer

S&S Northern Ltd are a family business, established in 1995. Our head office is situated in Buckshaw Village, Chorley We specialise in the sale of various gas safety controls and ancillaries such as gas/water valves. We also have sister companies in the USA and New Zealand. We currently have a team of 14 at our head office.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Charlotte Ward


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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