Apprentice Administration Assistant A M K MAINTENANCE (LEEDS)LTD

With a highly trained, multiskilled and motivated workforce, AMK Maintenance provides the complete reactive building maintenance service our customers demand. You would be joining a fantastic place of work who prioritise staff development. Most of our staff have been here 10+ years which shows we pride ourselves in staff development and retention.

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Closing date: 18 Oct 2023

Apprenticeship summary

  • Annual wage

    £12,675.00

  • Working week

    All normal office duties – hours of work 9:00 – 17:30 with 1 hour for lunch – 20 days holiday per year accrued

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    28 Oct 2023

  • Date posted

    30 Aug 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000195032

  • Positions

    1 available

What will the apprentice be doing?

  • Opening ‘Jobs’ on our system
  • Answering the telephone to customers/operatives/other branches
  • Sorting queries with jobs
  • Providing operatives with purchase order numbers
  • Sending jobs to the relevant office
  • Opening Quotes on our system, Eventually creating invoices and using Sage accounts

What training will the apprentice take and what qualification will the apprentice get at the end?

The Successful candidate will recieve a Customer service level 2 practioner award.

This is one day every fortnight and Leeds City College (Printworks Campus)

What is the expected career progression after this apprenticeship?

Permanent role within the business with internal progression 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Team working

Qualifications

GCSE or equivalent English and Maths (Grade Level 4-9) Essential

About the employer

About AMK Maintenance With a highly trained, multi-skilled and motivated workforce, AMK Maintenance provides the complete reactive building maintenance service our customers demand. All jobs are dealt with promptly and efficiently by staff with corporate workwear and photographic ID. We have operated an apprentice scheme since the 1990’s and take pride in providing quality inhouse training for all staff on an ongoing basis. All field staff are CSCS / CRB registered and AMK Maintenance carry full public liability insurance up to £10m. Organisation & Efficiency So what is it that sets us apart from the rest of the industry? Well, a good, fast service should be taken as read, but our core strength and the key to our success is organisation and efficiency. We have been established since 1985 and our back office expertise is second to none, ensuring the right operative is matched to each job. Operatives are fully briefed on all elements of the job in hand and are properly equipped and trained to ensure a successful outcome. Getting it right first time, every time is our aim, leaving your premises clean and tidy after each job. Furthermore we strive to continuously improve our service. We encourage and welcome constructive feedback from clients and suppliers and take action to make our service better. If anything does go wrong, we do everything in our power to put it right, without delay, without fuss. Each customer has different expectations and requirements, so our job is to listen, interpret and work with you to find optimum solutions. Our business ethic is to build strong working relationships with customers over a long period of time.

Employer

A M K MAINTENANCE (LEEDS)LTD

Address

SEATON HOUSE

3 ABERFORD ROAD

GARFORTH

LS25 1PZ

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Training

Training provider

LUMINATE EDUCATION GROUP

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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