Quotations Administrator Apprentice FRANKLIN HODGE INDUSTRIES LIMITED
Our Quotations Administrator Apprentice Level 3 Apprenticeship provides a fantastic opportunity to gain practical administrative and technical knowledge and experience in the field of estimating. You will assess customer needs and help, advice, and technical information, plus more.
Closing date: 26 Sep 2023
Apprenticeship summary
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Annual wage
£10,158.72
Auto-enrolment pension scheme – Employer & Employee contributions 4% each, totalling 8% 25 days holiday, plus recognised statutory days per holiday year (January to December) Company-paid membership to Health Cash Plan.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Thursday 8.30am - 5.00pm Friday 8.30am – 4.45pm & 8.30am – 1.00pm (alternate Fridays) with 45 minutes unpaid lunch break each day
Total hours per week: 37.0
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Expected duration
16 Months
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Possible start date
02 Oct 2023
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Date posted
24 Aug 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000194109
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Positions
1 available
What will the apprentice be doing?
As an apprentice at Franklin Hodge Industries, you will play a crucial role in supporting our small, but busy Estimating team while working towards achieving your Business Administration Level 3 qualification. You'll work alongside experienced professionals who will mentor you and provide guidance to develop your skills and knowledge.
The apprenticeship programme gives you the opportunity to gain practical experience and theoretical knowledge, to progress your career towards becoming a Quotations Administrator and to achieve your apprenticeship goals. In addition, you will develop the following skills:
- MS Office packages in a working environment
- Problem solving
- Communication
- Customer service
- Independence and Team Working
Apprenticeship:
- To work actively and enthusiastically towards successfully achieving the Business Administrator Level 3 qualification
- To complete any tasks assigned by HWGTA (apprenticeship training provider) or any other training provider to support your apprenticeship
Job Tasks:
- Assess customer needs and help, advice, and technical information
- Respond to queries by phone and email
- Use Sage CRM to generate and manage quotations
- Provide accurate quotations promptly, using an in-house programme
- Ensure communications are recorded and maintained with customers through to order stage, as required
- Liaise with the Sales team to maximise order opportunity
- Consult with Design/Drawing Office where necessary regarding specific design calculations
What training will the apprentice take and what qualification will the apprentice get at the end?
Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).
You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in spring of each year.
As a business, we will determine an in-house plan of on-the-job training. This will enable you to learn and develop the skills and experience required so you can ultimately perform the job tasks mentioned.
What is the expected career progression after this apprenticeship?
Further career development prospects with funded learning options, including support with exams, and internal and external learning and development.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 9-5/A*-B) Essential
Things to consider
About the employer
Employer
FRANKLIN HODGE INDUSTRIES LIMITED
Address
Jubilee Building
Westfields Trading Estate
Hereford
HR4 9NS
Training
Training provider
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Contact
Hayley Grismond
01432 377010
Apprenticeship standard
Business administrator
Level 3 (A level)
Before you apply
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