RMC Business Administration Apprentice Wye Valley NHS Trust
You will be expected to develop the skills to support the delivery of a comprehensive and effective administrative service to support the efficient running of Outpatient Reception Services and the Referral Management Centre Teams. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.
Closing date: 25 Sep 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday, working hours to be agreed at interview stage.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
01 Oct 2023
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Date posted
22 Aug 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000192917
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Positions
1 available
What will the apprentice be doing?
Main duties of the job
- To confirm patient attendance on Maxims EPR, amending demographic details as required to ensure data quality (as per Standard Operating Procedures) is prioritised at all times
- To greet patients in a professional manner upon arrival, provide information relevant to their appointment and direct them to the appropriate waiting areas.
- To notify patients of extended waiting times if delays are occurring
- To process all patients following attendance
- To liaise with relevant medical secretaries or Referral
- Management Centre for advice on appointment allocation to ensure patients are seen within the correct timescale as directed by the clinician
- To make changes to patient appointments on the EPR Maxims system as required and deal professionally and courteously with all patients wishing to check or rearrange appointments both at the reception desk and also within the referral management centre
What training will the apprentice take and what qualification will the apprentice get at the end?
- Business Administration Level 3
- Functional skills if required
- Safeguarding
What is the expected career progression after this apprenticeship?
Possible ongoing role on successful completion of apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Wye Valley NHS Trust
Address
County Hospital
27 Union Walk
Hereford
HR1 2ER
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
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