ICT Apprentice Technician Bromsgrove District Council

We are looking for an IT Apprentice to join their team. The council have had apprentices in the IT teams previously and are now looking for a technician who can provide technical problem resolution in response to customer calls/change requests received via the Service Desk (software and hardware).

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 35

  • Expected duration

    17 Months

  • Possible start date

    23 Oct 2023

  • Date posted

    16 Aug 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000191385

  • Positions

    1 available

What will the apprentice be doing?

  • Provide first line fault resolution for all ICT users 
  • Install new and relocated ICT equipment at sites as directed 
  • Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline with agreed procedures 
  • Undertake performance monitoring of all hardware and software connected to the corporate network inline with agreed procedures 
  • Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards 

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

If you do not have a grade 4/C or above in GCSE English and maths (or equivalent), you will need to undertake Level 2 Functional Skills in English and maths.

What is the expected career progression after this apprenticeship?

Upon successful completion of this apprenticeship, the candidate will gain a Level 3 Information Communications Technician Apprenticeship along with Microsoft Certifications in Azure and 365. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Administrative skills, Number skills

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important information:  Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

About the employer

We are Bromsgrove District Council and we work closely with Redditch Borough Council.

Employer

Bromsgrove District Council

Address

Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands

B98 8AH

You must have JavaScript enabled to view a map of the location

Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Oct 2023