Administrator/Personal Assistant Apprentice WELCH & ELLIS (TAX) LTD

A secretary or administrator provides both clerical and administrative support to professionals, either as part of a team or individually. You'll be involved with the coordination and implementation of office procedures and will frequently have responsibility for specific projects and tasks.

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Closing date: 05 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    30 hours per week covered between the hours of 9am-5pm Monday - Friday

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    10 Oct 2023

  • Date posted

    11 Aug 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Vacancy description:

As a secretary/administrator, you'll need to:

  • Use IT packages such as Microsoft Word, audio and copy type
  • Write letters
  • Deal with telephone and email enquiries, using an email system (e.g. Microsoft Outlook)
  • Photocopy and print various documents, sometimes on behalf of other colleagues
  • Organise and store/scan paperwork, documents and computer-based information
  • Create and maintain filing and other office systems
  • Keep diaries and arrange appointments
  • Schedule and attend meetings, create agendas and take minutes
  • Book meeting rooms and conference facilities
  • Use content management systems (CMS) to maintain and update websites and internal databases
  • Manage and maintain budgets and carry out invoicing
  • Sort and distribute incoming post and organise and send outgoing post (this may involve the use of a franking machine)

As a personal assistant (PA) you'll work closely with senior managerial or directorial staff to provide administrative support, usually on a one-to-one basis. You'll help a manager to make the best use of their time by dealing with secretarial and administrative tasks.

The director will often rely heavily on their PA, trusting that work will be handled efficiently in their absence. Discretion and confidentiality are therefore essential attributes of a successful PA.

As a PA, you're often the director’s first point of contact with people from both inside and outside the organisation. Tasks are likely to include:

  • Devising/maintaining office systems, including data management and filing
  • Arranging travel, visas and accommodation, and occasionally travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations
  • Screening phone calls, enquiries and requests, and handling them when appropriate
  • Meeting and greeting visitors at all levels of seniority
    organising and maintaining diaries and making appointments
    dealing with incoming email, faxes and post, often corresponding on behalf of the manager
  • Carrying out background research and presenting findings
    producing documents, briefing papers, reports and presentations
    organising and attending meetings and ensuring the manager is well prepared for meetings
  • Liaising with clients, suppliers and other staff.
  • Taking responsibility of accounts and budgets
    working more closely with management if taking on some of the manager's responsibilities.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with SBC Training, Shrewsbury. 

The business administration apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.

What is the expected career progression after this apprenticeship?

Opportunity of a full time role and further career progression

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Initiative


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

Things to consider

This vacancy is being managed by SBC Training on behalf of this company. By submitting your application, you are consenting to allow SBC Training and the employer to contact you in connection with your application.

About the employer

At Welch & Ellis, we provide accounting, tax, and financial services with a personal touch and a commitment to mutual trust and respect.




The Fort Offices, Artillery Business Park

Garrison Avenue, Park Hall


SY11 4AD

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Training provider



Amanda Carpenter


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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