Apprentice Customer Service/Administrator Valve Centre Ltd
As part of your role as Apprentice Customer Service/Administrator (Level 2) you will be assisting the Sales team with general office duties, answering and directing telephone calls, selling products and services and informing customers of deals and promotions.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023
Apprenticeship summary
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Annual wage
£10,021.44
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Thursday: 9am-5pm and Friday 9am-4pm .
Total hours per week: 36.5
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Expected duration
15 Months
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Possible start date
02 Oct 2023
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Date posted
03 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000188634
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Positions
1 available
What will the apprentice be doing?
The Valve Center is a local company supplying valves, actuators and similar equipment to industry since 1997, they are now looking for an Apprentice Customer Service/Administrator to join their team.
Main duties & responsibilities:
- Assisting the Sales team with general office duties
- Answering the telephone and directing call to the correct department /person
- Selling products and services
- Informing customers of deals and promotions available
- Filing, scanning and photocopying
- Contacting customers over the telephone to check details held are correct
- Lots of data inputting as updating call records
- Working with general manager to ensure correct customer service is being delivered.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 NVQ in customer service will be gain along with classroom based and site visits from your training advisor.
- Functional Skills in maths and English, if required.
What is the expected career progression after this apprenticeship?
- The company are offering excellent long term prospects for the right candidate.
- Opportunity to move into other departments within the company.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Valve Centre Ltd
Address
330 Bedford Street, Parr Industrial Estate
WA9 1PN
Training
Training provider
ST HELENS CHAMBER LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Sep 2023