Trade Counter Customer Service Apprentice HEREFORD INDUSTRIAL SUPPLY CO. LTD
In this role, you will be working with a team on busy Trade Counters serving customers and assisting with their needs.
Closing date: 30 Sep 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday 08:30 to 17:00 (1 hour unpaid Lunch)
Total hours per week: 37.5
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Expected duration
16 Months
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Possible start date
09 Oct 2023
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Date posted
15 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000188499
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Positions
1 available
What will the apprentice be doing?
- Goods inwards booking in products for stock and customers
- Putting products away in warehouse correctly located
- Transfer of stock to other depots in the group as requested
- Picking / packing
- Despatching website sales
What training will the apprentice take and what qualification will the apprentice get at the end?
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.
What is the expected career progression after this apprenticeship?
Ability to work at all Depots Hereford, Leominster, Ledbury & Ross.
Progression to grow within the company and on many levels.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
HEREFORD INDUSTRIAL SUPPLY CO. LTD
http://www.herefordtools.co.uk/
Address
Faraday road
Hereford
HR4 9NF
Training
Training provider
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Contact
Hayley Grismond
01432 377010
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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