Insurance Customer Support Apprentice HADEN WELBECK
You’ll go into a role with real responsibilities, exposure to client assignments and the opportunity to build up valuable experience. With Haden Welbeck behind you, you’ll learn and develop the skills to succeed in your chosen role. You will be trained to deal with customers face to face and over the telephone.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 25 Jan 2024
Apprenticeship summary
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Annual wage
£9,609.60
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Working week
Monday - Friday, 9.00am - 5.00pm. 2 x 15 minute breaks. 1 hour lunch (unpaid).
Total hours per week: 35
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Expected duration
12 Months
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Possible start date
29 Jan 2024
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Date posted
03 Aug 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000188445
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Positions
1 available
What you will do in your working day
Join a company with a professional outlook and a diverse perspective where you can gain experience in the insurance industry. We set the bar high and will help you succeed in your way.
The main duties include but not limited to:
- Quality checking work received to ensure fit for processing
- Supporting set up of new Client/Underwriter/Third party accounts
- Working with compliance
- Managing accounts and invoicing
- Processing premiums
- Liaising with customers
- Credit control and following up of premiums
- Preparation and assistance with client paperwork
- Assist with completion of missing data for KPI performance purposes
- Data collection and input as required
The training you will be getting
- Customer Service Practitioner Level 2 Standard
- On-the-job training with the employer whilst working towards the Apprenticeship Standard
- Functional Skills in maths and English, if required
- Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards
What to expect at the end of your apprenticeship
- Potential for full-time employment for the right candidate
- There are opportunities to progress from a Level 2 to a Level 3 qualification
- Many employers retain apprentices in full/part-time positions
- The qualifications you gain can also help you to get into higher education or other employment
- Being an apprentice gives you the opportunity to gain a recognised qualification and develop professional skills whilst earning a salary at some of Kent’s best companies
- Once the Apprenticeship has been achieved, you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 9-4 (A*-C)) Essential
Things to consider
About the employer
Employer
HADEN WELBECK
Address
THE OLD BAKERY
ASHFORD ROAD
TENTERDEN
TN30 6PT
Training
Training provider
KENT COUNTY COUNCIL
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Contact
Kent Training and Apprenticeships Business Support Team
0800 731 4297
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system. Therefore, to apply for this position, please click on the link below and follow the online instructions.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 25 Jan 2024