Apprentice Hospitality Team Member ASCENT TRAMPOLINE PARK LTD

Apprentice Hospitality Team Member for an indoor trampoline & events park company based in Blackpool. You will undertake your level 2 Catering and Hospitality qualification. You will maintain a high standard of personal hygiene and work in a clean and tidy manner and support the kitchen in preparation of party food and customer's orders.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jan 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon 9:30am-3:00pm / Tues & Fri 1:30pm-9:00pm / Wed & Thurs 9:30am-4:00pm / 30 mins unpaid lunch / 32 hours pw.

    Total hours per week: 32

  • Expected duration

    16 Months

  • Possible start date

    16 Jan 2024

  • Date posted

    04 Oct 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

• Greet and assist customers entering the park
• Stock control, stock rotation, stock counts and reporting anything we are out of stock on or low on
• Making coffees, teas, slush drinks and soft drinks
• To maintain a high standard of personal hygiene and work in a clean and tidy manner
• Support the kitchen in preparation of party food and customer's orders
• To correctly use equipment in line with departmental procedures
• Keep workstation area clean and organised
• Monitor, clean and organise locker room and café seating areas as needed
• Report problems with cash registers, customers or facility to the Cafe Supervisor, Duty Manager or Front of House manager
• Responsible for accurate cash and till management for their drawer
• Other duties as assigned by management or needed by the business
• Promptly informs Manager of any and all customer complaints or comments
• Remains diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift
• Cleans locker rooms, front desk area, toilets, entrance, waiver station and gaming area according to schedule
• Informs manager immediately of product shortages
• Performs other related duties as assigned by the Manager

The training you will be getting

  • Intermediate Level 2 Apprenticeship in QUAL, including NVQ and functional skills maths and English. Work based learning.
  • In house training delivered by an NLTG assessor 
  • NLTG assessor will visit every 4-6 weeks

What to expect at the end of your apprenticeship

  • A great opportunity to develop your career with an employer who supports continuing professional development
  • Upon completion of the apprenticeship you could have the potential to then progress into full-time employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Presentation skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade 4-9) Desired

About the employer

Ascent is the one-stop shop for indoor activities. We have over 100 inter-connected trampolines, 3 huge foam pits, and an airbag. We also have a bespoke caving system, a climbing wall, an assault course, and if that is not enough, we also have a total-wipeout style feature as well as our very own Soft-Play area too! Ascent offers great value for money, with our all-in-one tickets (From £9pp), toddler sessions, and beat night sessions and we also offer great value party packages too! As you can see there is plenty to do for people of all ages, but don't just take our word for it, come and pay us a visit.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Recruitment Team


Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jan 2024