Apprentice Customer Service Practitioner. HADSTON HOUSE YOUTH & COMMUNITY PROJECT
Hadston House Youth & Community Project are offering the chance for a candidate to take part in a Customer Service Practitioner Apprenticeship. The successful candidate will help create new designs for Hadston House’s social media page as well as dealing with public queries and answering the telephone, supporting the admin team, working with the team to plan events and fundraising events.
Closing date: 09 Oct 2023
Apprenticeship summary
-
Annual wage
£8,236.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
-
Working week
Days and times to be confirmed.
Total hours per week: 30
-
Expected duration
12 Months
-
Possible start date
23 Oct 2023
-
Date posted
31 Jul 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000187204
-
Positions
1 available
What will the apprentice be doing?
- Creating designs for social media
- Answering telephones
- Dealing with public queries
- Supporting the admin team
- Being part of session work with older people or young people
- Working with the team to plan events and fundraising activities
- Offering new ideas, thoughts, and support to the team
- Helping with diary management
- Recording data and helping make presentations
- Being part of events and helping the team deliver the objectives
- Helping keep the centre and work areas clean and tidy
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 - Customer Service Practitioner Apprenticeship Standard
- Training will be delivered in the workplace
- The apprenticeship will take a minimum of 12 months to complete
- Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level
What is the expected career progression after this apprenticeship?
- The opportunity to secure a role on successful completion of the apprenticeship for the right candidate
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
HADSTON HOUSE YOUTH & COMMUNITY PROJECT
Address
Hadston House
Hadston Road
NE65 9SF
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.