Apprentice Trade Counter Sales Person (Charlton) HOWDEN JOINERY LIMITED

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? This apprenticeship role includes providing potential and existing customers with the highest level of customer service and to support the wider sales team in generating and chasing leads.

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Closing date: 01 Nov 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    Monday - Friday, 9.00am - 5.00pm. Shifts, may work evenings and weekends. Breaks to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    04 Dec 2023

  • Date posted

    28 Jul 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000187023

  • Positions

    1 available

What will the apprentice be doing?

  • Provide potential and existing customers with the highest level of customer service and to support the wider sales team in generating and chasing leads
  • Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
  • Maintain up to date product and industry knowledge
  • Use creative marketing materials to promote Howden's products, depot events and sales periods to new and existing customers
  • Keep in touch with both depots' lead banks regularly via the telephone and using our customer engagement messaging tool
  • Develop long term collaborative relationships with customers
  • Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Trade Supplier Level 2 - Intermediate Apprenticeship Standard
  • Training provided by in house Learning & Development Team
    Support from external training provider
  • 15 Month programme including minimum 12-month learning period plus end point assessment.

What is the expected career progression after this apprenticeship?

  • An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
  • Potential for full time employment on successful completion of the apprenticeship.
  • Transferable skills that are invaluable in the wider world of work.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Number skills, Team working

Qualifications

GCSE or equivalent Maths & English (Grade 9,8,7,6,5,4) Essential

About the employer

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers? At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022. We are proud of our substantial growth with over 780 depots nationwide and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business. Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence

Employer

HOWDEN JOINERY LIMITED

Address

Meridian Trading Estate

Unit 2A Lombard Wall

London

SE7 7SW

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Training

Training provider

STAFF SELECT LTD

Contact

apprenticeships@novatraining.co.uk

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

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