Apprentice Administration and CAD Technical Support SHW DESIGN LTD

You will be responsible for providing excellent customer service (in person, over the phone and emails) to suppliers, contractors and design teams for project specific requirements. The role will also cover assisting in the production of technical drawings and schedules in parallel with design consultants’ guidance.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Oct 2023

Apprenticeship summary

  • Annual wage


    Annual bonus up to 10% salary. Company contribution to pension (5% of salary) from age 22. Health Insurance following successful completion of apprenticeship.

  • Working week

    Monday to Friday. 9.00am -5.00pm. 1 hour lunch break per day unpaid. On-site parking.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    17 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Your role will be primarily to support the design consultants with general administration and support in the production of drawings and schedules. You will be involved with the coordination and implementation of office procedures, be a creative thinker, use initiative and work independently as part of the team. Most work involves both written and oral communication and requires relevant skills such as IT, organisational and presentation skills as well as the ability to multitask and work well under pressure. You will acquire a good understanding of technical, regulatory, commercial issues and foodservice design.

Main Duties:

  • Receive and complete work in response to the consultants' requirements
  • Complete the work in an accurate and timely manner and on a weekly basis
  • Produce drawings/documents to the set office standards
  • Identify training and development requirements to further your development
  • Manage and maintain CAD block library and supplier literature
  • Print, fold and collate drawing and document distribution both electronically and by hard copy
  • Manage and maintain accurate records, drawing issue sheets and schedules
  • Manage and maintain online document control systems.
  • Keeping up to date with current food hygiene regulations and catering equipment
  • Speaking to equipment suppliers, manufacturers, design teams and contractors for project specific requests / information

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Standard
  • On the job training with the employer whilst working towards the Apprenticeship Standard. 
  • Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards

What is the expected career progression after this apprenticeship?

  • Potential for full time employment for the right candidate
  • Many employers retain apprentices in full/part time positions
  • The qualifications you gain can also help you to get into higher education or other employment
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
  • Once the apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Creative, Initiative, Patience, Punctual


GCSE or equivalent English (Grade 9-4 (A*-C)) Essential
GCSE or equivalent Maths (Grade 9-4 (A*-C)) Essential

Things to consider

Interview - We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work daily whilst waiting for your first wages to be paid. Travel Information - 11 minutes' walk from Eynsford Station.

About the employer

SHW are a Kitchen Design Consultancy well established for over 20 years working on a multitude of exciting projects across multiple sectors: Commercial, Retail, Hotel and Corporate. Business focused predominantly in the UK, however the company has a global presence, working across Europe, the Middle East stretching as far as Australia. Customers include many well renowned Chefs and leading brands. The business works with leading design teams, Architects, Interior Designers and blue-chip clients to bring Kitchens to life.








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Training provider



Kent Training and Apprenticeships Business Support Team


0800 731 4297

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system. Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Oct 2023