Administration Assistant Apprentice RODA TELECOM LTD
We are looking for a new member to join our team. Ideal candadate will have the below charactoristics. Full time job available after apprenticeship. •I.T. literate, •Eager to learn •Ability to prioritise workloads as an independent thinker •Good telephone manners •Strong attention to detail
Closing date: 15 Oct 2023
Apprenticeship summary
-
Annual wage
£9,609.60
Annually
-
Working week
Monday - Friday 9am-5pm
Total hours per week: 35
-
Expected duration
15 Months
-
Possible start date
16 Oct 2023
-
Date posted
14 Jul 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000183261
-
Positions
1 available
What will the apprentice be doing?
•Order processing using multiple systems
•Customer account data maintenance
•Liaise with suppliers and customers over the phone/email
•Technical support for VoIP/Mobile queries (training provided)
•Send/Receive invoices
•Check monthly commissions NOTE: Minimum wage is dependent on age. Wage review after 3 months.
What training will the apprentice take and what qualification will the apprentice get at the end?
The successful candidate will study a level 2 Customer Service Practitioner qualification which will be aided by an assessor in the workplace. If maths and English is needed this will be completed before EPA alongside the tutor. On the job training with supplier systems / portals. Accounts training using Xero
What is the expected career progression after this apprenticeship?
Achievement of Customer Service Practitioner L2 qualification and possibility to progress to a higher level. The right candidate will be offered a full time job after completion of apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
RODA TELECOM LTD
Address
Roda Telecom
Room 11
Sheffield Business Centre
S9 1XZ
Training
Training provider
MEADOWHALL TRAINING LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.