Level 3 Business Admin Apprentice HCUC

To assist the Executive office team of administrators in providing a full administrative and secretarial service to the Governors and Executive Management Team (Executive Office). You will be receiving incoming posts, identifying documents needing immediate attention, and dealing personally with correspondence within areas delegated by the Executive administrators, plus more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2023

Apprenticeship summary

  • Annual wage


    Salary may increase depending on age of apprentice. Wage rate of pay is subject to any prior experience or associated qualifications.

  • Working week

    Monday to Friday, 9:00 - 17:15

    Total hours per week: 36

  • Expected duration

    18 Months

  • Possible start date

    07 Nov 2023

  • Date posted

    14 Jul 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Personal Assistance:

  • To assist in maintaining a diary of engagements for members of the Executive Office, making appointments where necessary
  • To receive incoming telephone calls, dealing directly with calls where personal knowledge of the enquiry is known
  • To take minutes for meetings as directed by the Executive Office
  • To receive incoming post, identify documents needing immediate attention, deal personally with correspondence within areas delegated by the Executive administrators
  • To receive visitors and enquirers and undertake administrative work in connection with such visits and some social occasions
  • Assist where required in the typing of correspondence and confidential material
  • To take dictation (shorthand and/or audio as required) from the Executive Office to cover their meeting portfolio
  • To assist in the arranging of meetings, producing agendas, reserving rooms, ordering refreshments for such meetings, including information & requirements relating to external visitors Take minutes/notes of such meetings and circulate information to the parties concerned. Ensure that members of the Executive Office (as required) have all relevant information prior to their meetings
  • To maintain a filing system for the Executive Office by keeping it up-to-date and indexed. Responsibility for the safe custody of papers, including confidential items and items requiring centralised files
  • To maintain a computerised filing system of all information sent out including memos, reports, letters, etc whilst also keeping a hard copy if appropriate
  • To take responsibility and use own initiative when dealing with members of staff across the College Group without necessarily referring to the Executive Office members
  • To ensure that all matters usually referred to the Executive Office are dealt with effectively either directly or by redirection as appropriate, in the absence of other Executive administrators
  • To copy and duplicate material as required
  • To arrange for the provision of any necessary stationery and other office equipment as required for this post, complying with the College ordering procedure
  • To work with the Executive administrators to cover all services in the office to the Executive including cover during absence and sickness
  • To work as part of a team supporting the Executive office


  • To ensure time scales are achieved on returns, agendas, reports, etc, by assisting with the brought forward system
  • Assist with maintaining a reminder system so that all matters requiring attention are brought forward to the Executive Office members with relevant information
  • To initiate new systems and forward planning within the delegated areas of responsibility


  • To provide secretarial/administrative cover across the College at certain times, particularly during staff holidays and other periods of absence
  • To participate in enrolment duties when necessary
  • To undertake any other reasonable duties


  • To take an active part in the appraisal process
  • To comply with all relevant Health and Safety regulations and assist the College in the implementation of its own Health and Safety policy
  • To comply with and actively promote within their section the College’s Equal Opportunities Policy
  • To participate in and contribute to the College’s in-service and training activities

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

  • Work towards gaining a full Level 3 Business Administration Apprenticeship Qualification
  • Employment Rights and Responsibilities
  • Skills, Knowledge, and Behaviours
  • Standard and End Point Assessment
  • Functional Skills in English, Maths, and ICT (if required)

Other training will be provided by the employer as required to enable the fulfilment of the job role. 

What is the expected career progression after this apprenticeship?

  • After completion of the Apprenticeship, the right candidate may or may not be offered a permanent position
  • To be discussed at the interview stage

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills


GCSE or equivalent Maths (Grade 4-9) Essential
GCSE or equivalent English (Grade 4-9) Essential

Things to consider

Further Education is an ever-changing service, and all staff are expected to participate constructively in college activities and to adopt a flexible approach to their work. This job description will be reviewed annually during the appraisal process and will be varied considering the business needs of the College.

About the employer

HCUC is a large general further education college group, based in the London boroughs of Harrow and Hillingdon, with four campuses at Harrow on the Hill, Harrow Weald, Hayes and Uxbridge. We have approximately 10,000 students studying with us  - almost 6000 of these are young people, with just over 3000 adults and around 650 apprentices. We are an ambitious college group with a strong work ethos with the ability to respond effectively to local, regional and national priorities to provide a curriculum offer that meets sector needs.




Uxbridge College, Park Road



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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Oct 2023