Leisure Team Member Apprentice GLL - Carterton Leisure Centre

You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre. Duties include understanding the services and products on offer to assist with customer questions and queries also supporting different types of customers with different needs.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Oct 2023

Apprenticeship summary

  • Annual wage

    £15,007.00

  • Working week

    39 hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.

    Total hours per week: 39

  • Expected duration

    15 Months

  • Possible start date

    15 Oct 2023

  • Date posted

    11 Jul 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000181972

  • Positions

    1 available

What will the apprentice be doing?

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand.

Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.

What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including:

- Pension schemes

- Discounted leisure centre and gym memberships

- Ride to work scheme

Your role will include:

 

 

  • Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
  • Support the centre to deliver swimming lessons where required (qualification dependant)
  • Sharing knowledge with customers on the role exercise plays in health and wellbeing
  • Conducting customers' gym inductions and health screening where required (qualifications dependant)
  • Planning and delivering exercise sessions to meet customers' health and fitness goals

 

  • Supporting GLL's visions and values
  • Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
  • Ensure all training and qualification deadlines are met in agreement with your tutor and manger
  • Achieve and maintain all necessary qualifications including ongoing CPD training
  • Keep up-to-date with trends and developments in the leisure industry

 

  • Have an understanding of GLL and its position in the Health & Fitness Industry
  • Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
  • Operations Performance and risk management
  • Support the centre to open and close the building
  • Supervising and lifeguarding customers in swimming pools
  • Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
  • Cleaning and maintenance of different areas of the centre
  • Personal Effectiveness and Development
  • Demonstrates and lives GLL People with Purpose values
  • Personally demonstrates equality, inclusion and diversity in their behaviours and actions

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

    - National Pool Lifeguard Qualification (NPLQ)

    - First Aid at Work (Level 3)

    - STA Award in Teaching Swimming

    - STA Certificate in Teaching Swimming

    - Level 2 Gym Instructor

  • Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and English
  • You'll receive day to day training at the swim centre and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Zoom

What is the expected career progression after this apprenticeship?

  • GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

Centre Opening Hours (including events): Centre Opening Hours (including events): Monday to Friday 6am-10.30pm Saturday 6am-6.30pm Sunday 7am-8pm

About the employer

Established in 1993, GLL is the largest UK-based charitable social enterprise delivering leisure, health and community services. Under the consumer facing brand Better, we operate 258 public Sports and Leisure facilities, 88 libraries, 10 children's centres and 5 adventure playgrounds in partnership with 50 local councils, public agencies and sporting organisations. Better leisure facilities enjoy 46 million visitors a year and have more than 650,000 members.

Employer

GLL - Carterton Leisure Centre

Address

Broadshires Way

OX18 1AA

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Leisure team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Oct 2023