Apprentice Office and Customer Service L3 Administrator CENTURION SECURITY SYSTEMS LTD
This fantastic opportunity has arisen for an individual to join an organisation who has become one of the most well-respected Fire and Security Specialists in the UK. Your role will involve providing administrative support to our busy office team. You will be part of hardworking and dedicated administration team, if you are looking for a challenging and rewarding apprenticeship, apply now to start building your career today!
Closing date: 06 Oct 2023
We offer a competitive salary - The current minimum apprenticeship rate of pay is £10,296 for anyone of any age, however the starting rate may be negotiable and or increase after a probationary period.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 37.5
Possible start date
20 Oct 2023
05 Jul 2023
Level 3 (A level)
What will the apprentice be doing?
As an Apprentice Office and Customer Service Administrator you will have the opportunity to gain valuable experience and knowledge.
Your role will involve providing administrative support to our busy office team, ensuring that all paperwork and documentation is filed correctly and that customer service requests are handled efficiently and effectively.
You will also have the opportunity to work with our experienced accounting team, learning how to use Sage accounting software to manage invoices, payments, and other financial records.
You will be part of ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment you will also have the opportunity to complete the Apprenticeship Training Programme and this forms part of your duties; we are keen to support your personal and professional development; the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions, lessons and work-based training/support sessions.
- Complete all required assignments with regards to your apprenticeship by the required timeline.
- Build up your portfolio of evidence on-going during your apprenticeship programme.
- Access support from your tutor assessor and manager with regards to any evidence requirements or support as and when required.
To be a successful apprentice you should have a strong attention to detail, excellent organizational skills, and a willingness to learn.
You should also be able to communicate effectively with colleagues and customers alike, and be comfortable working in a fast-paced and dynamic environment.
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administration Level 3 Apprenticeship
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop/taught classes throughout the duration then complete an End Point Assessment.
The End Point Assessment involves:
- Portfolio Development
- Multi-Choice Test
- Professional Observation
- Professional Discussion/Interview.
You will be given paid time off for study to achieve your apprenticeship.
The apprenticeship programme to be undertaken will be dependent upon previous experience.
The Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development, the requirements to complete the programme are as follows:
- Attend and be punctual for all induction, meetings and training sessions
- Complete all required assignments
- Build up your portfolio of evidence
- Access support from your tutor / assessor and manager as and when required.
What is the expected career progression after this apprenticeship?
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.
Requirements and prospects
Desired skills and personal qualities
BTEC or equivalent ICT (Grade PASS) Desired
Other Experience working in an office or with customers (Grade Minimum 12 months) Essential
Things to consider
About the employer
Level 3 (A level)
Before you apply
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