Central Operations Apprentice Cheshire College - South & West

Cheshire College South & West has a dynamic role available; this is a unique opportunity to work with the work-based learning department. We are seeking someone who is highly motivated, with a keen eye for detail who enjoys a challenge. Planning and organising allocated tasks, set up and maintain spreadsheets.

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Closing date: 06 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,158.72 to £20,048.08

    Benefits include 35 days holiday (plus bank holidays) and • Access to world-class facilities • Extensive upskilling opportunities • Onsite fitness and childcare facilities • Onsite Costa, café, shop, restaurants, hair and beauty salon

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Thursday 8:30am - 5pm Friday - 8:30am - 4:30pm

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    30 Jun 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

(1)       Contribute to the effective and efficient operation of the Business Development & Apprenticeships Department

(2)       Show initiative in planning and organising allocated tasks

(3)       Enter, retrieve and print data in a database

(4)       Set up and maintain spreadsheets

(5)       Communicate information in person in addition to using telephone, letter and e-mail

(6)       Photocopy, present and distribute complex documents

(7)       Produce and distribute mail merge documents

(8)       Prepare and print documents using information technology

(9)       Provide excellent and effective customer service

(10)     Receive and assist visitors

(11)     Record store and supply information using paper-based filing systems

(12)     Respond to internal and external telephone enquires

(13)     Assist in the co-ordination of mail services

(14)     Maintain and issue stock items

(15)     Participate in College enrolment days, open days and other similar events

(16)     Attend appropriate meetings, take notes and action recommendations


Generic Duties and Responsibilities:


(17)     Promote a culture of innovation, excellence and equality

(18)     Reflect the vision, mission and values of the college

(19)     Contribute to the development of and ensure compliance with all College policies, procedures and agreements.

(20)     To actively contribute to the risk management of the College.

(21)     To positively promote and implement the College’s strategies on equality, diversity, safeguarding.

(22)     Undertake appropriate staff development activities that support personal development and the changing needs of the College and its environment

(23)     Be aware of, and responsive to, the changing nature of the College and adopt a flexible and proactive approach to work

(24)     Undertake such other duties as may reasonably be required commensurate with this grade, at the initial agreed place of work or at other locations in the College catchment area

What training will the apprentice take and what qualification will the apprentice get at the end?

Full training will be provided on:

  • All Microsoft packages including Outlook, Word, Excel, PowerPoint and Teams 
  • Training will be provided on bespoke software such as Pro Solution, Pro Engage & Strata 
  • Successful candidates will complete a Level 3 Business Administrator apprenticeship. 
  • Training in Functional Skills maths & English (as required) 

The apprenticeship includes a minimum of 6 hours training per week. This will be planned out with the successful applicant at the start of their apprenticeship.

Blended on/off the job training and location to be confirmed.

What is the expected career progression after this apprenticeship?

Progression is available within the work-based learning department, or within other areas of the college.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Creative, Initiative


GCSE or equivalent English (Grade C/4 or above) Desired
GCSE or equivalent Mathematics (Grade C/4 or above) Desired

Things to consider

Interviews will take place at our Ellesmere Port campus on 10th August.

About the employer

Cheshire College South & West is a dynamic, high quality and financially robust College, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The College is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.


Cheshire College - South & West


Ellesmere Port Campus

Off Sutton Way

Ellesmere Port

CH65 7BF

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Training provider



Sophie Foreman



Apprenticeship standard

Business administrator

Level 3 (A level)

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