Customer Service Apprentice Parklands Toyota
Parklands Toyota are currently looking for a Customer Service Practitioner Apprentice to join their Helston team. You will act as the first point of contact to provide customer support in areas such as phone and email enquiries as well as face to face customer service.
Closing date: 30 Sep 2023
Apprenticeship summary
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Annual wage
£10,982.40
Pay will be reviewed and updated depending on progress made by candidate. Staff bonus scheme once good progress in the role has been made.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday – Friday 08.30 – 17.30
Total hours per week: 40.0
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Expected duration
12 Months
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Possible start date
14 Oct 2023
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Date posted
29 Jun 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000178676
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Positions
1 available
What will the apprentice be doing?
You will have a range of duties including:
- Dealing with customers
- Using the computer
- Phone and electronic communications
- Understanding Toyota vehicles
- Reviewing information from technicians
What training will the apprentice take and what qualification will the apprentice get at the end?
You will be working towards a Level 2 Customer Service Practitioner Apprenticeship standard.
You will receive on and off the job training and support from an assessor and an apprenticeship advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.
What is the expected career progression after this apprenticeship?
There is the potential for the successful applicant to become a full-time permanent member of the aftersales team. There may be the opportunity to branch into other areas of the business.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent maths (Grade 3/D) Essential
Things to consider
About the employer
Employer
Parklands Toyota
https://www.toyota.co.uk/dealers/parklandshelston/business
Address
Turnpike Garage
Clodgey Lane
Helston
TR13 8PJ
Training
Training provider
CORNWALL COLLEGE
Contact
Liz
01209 617826
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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