Quality Apprentice to assist with developing and implementing quality standards and control systems as well as monitoring quality performance, inspecting and testing materials and equipment, attending meetings and completing documentation.

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Closing date: 10 Oct 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Thursday, 8.00am to 5.15pm. Fridays, 8.00am to 12.00pm.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    16 Oct 2023

  • Date posted

    22 Jun 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

In preparation for the expansion of Makita‘s production footprint, a position is open that will provide a future growth opportunity within a quality discipline.

Typical day to day duties will include:

  • To be responsible for the development and implementing quality standards and quality control systems
  • Ensure external quality processes are capable and consistent in giving the correct component specification and quality
  • Monitor and analyse quality performance
  • Develop and implement plans to meet company objectives
  • Inspect and test materials, equipment, processes and products to ensure quality specifications are met
  • Understand general business, departmental and personal objectives and develop independent/team solutions to achieve the required targets
  • Assist in the documentation, development, support, assembly and design of new or updated jigs, fixtures, machines and processes
  • Seek a suitable supervisor to support completion of formative and summative assessments, teaching and learning tools
  • Make quality decisions and recommendations based upon limited information by using your professional judgement and consideration of the level of risk, within the parameters defined by the department manager, company policies and authorisation system
  • Submit forms and documentation by the required deadlines
  • Attend meetings, conduct desktop and field research and perform all practical and administrative duties assigned by the supervisor
  • Assisting in projects, offering suggestions for improvement and writing up reports


To stay updated with developments in your specialist area and general quality practices, apply this knowledge in order to advance the technical basis quality.

  • To advance the quality of a technical base
  • To lead, motivate, support and maintain project groups where necessary
  • Be pro-active, challenging and determined to understand and eliminate the root cause of problems
  • Demonstrate a positive and pro-active approach to daily tasks
  • Communicate clearly and concisely at all business levels, both verbally and written
  • Demonstrate an attitude of continuous improvement and cooperation within the department
  • Take on other reasonable tasks when requested by the department manager
  • Ensure you are fully conversant and compliant with the Company’s Health & Safety policies

What training will the apprentice take and what qualification will the apprentice get at the end?

  • This is a level 4 Quality Practitioner apprenticeship delivered over a period of 18 months
  • Functional Skills in maths and English, if required 

The apprentice would be required to attend the training centre for a one-week block, followed by 7 x 1 day per week workshops at the training centre and attending meetings with an assessor, at the company, one day per month.

The training provider is In-Comm Training Services. They have two sites; you will attend either Telford TF3 3AJ or Walsall WS9 8UG.

What is the expected career progression after this apprenticeship?

  • Position in the Quality Department at the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Good time management, Work to challenging deadlines, Team worker, Able to use own initiative


GCSE or equivalent English, Maths and Science (Grade 5 minimum) Essential

About the employer

Makita is Britain’s number 1 professional power tool manufacturer with the Telford, Shropshire factory building around 1.1 million tools per year. 70% of these tools are exported with 60% going to Europe and 10% going to the rest of the world, the remaining 30% supports Makita UK in servicing its customer base here within the UK. Telford is one of nine Makita manufacturing plants across the globe that all operate to the highest ISO and Makita’s own quality standards. Makita employs the Kaizen constant improvement quality philosophy, which is for every employee to consider how the individual process for which they are responsible can be improved each day. This exceptionally high quality regime has driven the Makita brand reputation ever forward with the recognition of the reliability and performance of the products. The Makita Manufacturing Europe Ltd facility is located on a 12.5-acre site at Hortonwood, Telford where production started in May 1991. Since then production capacity growth has been both continuous and rapid. From that initial staff of 50 in the first year the facility has grown to cover 24,071 m2 with a staff of 440.




Hortonwood 7




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Training provider



Sue Fisher or Alex Jones

01922 457686

Apprenticeship standard

Quality practitioner

Level 4 (Higher national Certificate)

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