Receptionist/Admin Apprentice MCARTHUR DEAN TRAINING LIMITED

McArthur Dean Training are currently looking to recruit an apprentice to join our Business Development Team. This will suit a candidate that would like a diverse and varied role. Included in your role will be marketing, reception duties and also data entry. You will also organise and manage booking candidates in for interviews.

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Closing date: 14 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    24 Oct 2023

  • Date posted

    20 Jun 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering telephones on the company switchboard
  • Dealing with customers arriving to the company, making them feel welcome.
  • Assisting with initial assessments and the interview process
  • Creating interview/starter files
  • Updating documentation
  • Updating various databases
  • Filing
  • Undertaking post duties daily
  • Checking learner and employer reference numbers for starter files
  • Photocopying and scanning documents
  • Using tracking systems where appropriate
  • Speaking directly with employers and learners
  • The above list is in no way exhaustive and the successful candidate could be given other responsibilities as they develop and gain more experience.
  • Implement and abide by the company’s equal opportunities policy·
  • Implement and abide by the company’s health and safety policy.
  •  McArthur Dean Training is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment       
  • Any other duties as reasonably required.

What training will the apprentice take and what qualification will the apprentice get at the end?

GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C or equivalent

Working towards achieving your Customer Service Practioner Level 2

Functional Skills Maths and Engish if required

What is the expected career progression after this apprenticeship?

This opportunity could lead to a permanent full time post for the right candidate

Progression onto either Business Admin Level 3 or Customer Service Specialist Level 3

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working


GCSE or equivalent Maths and English (Grade GCSE - grades 4/C) Essential

About the employer

McArthur Dean Training is an independent training provider that has been trading since 1995. Based in Hull, Scunthorpe and Grimsby we offer apprenticeships in office based roles for either new or existing members of staff.




Old Custom House

Market Place



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Training provider



Julie Curtis

01482 210093

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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