Apprentice Funeral Operative JONATHAN ALCOCK & SONS LTD

A career in funeral care is a rewarding and unique opportunity. Caring for families is at the heart of what we do; it’s in our culture. Our Funeral Service Operative apprenticeship allows you to learn what it takes to help our families when they need us the most. You’ll have the privilege to look after the preparation and presentation of the person who has passed away, which includes washing and dressing them with the dignity and respect that this personal act requires. You will also be involved with coffin preparation, engraving plates and general support to our Funeral Directors.

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Closing date: 29 Sep 2023

Apprenticeship summary

  • Annual wage


    additional pay for on call rota and overtime if and when required

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday, 9.00am - 5.00pm On Call out of hours rota (one week in four) Overtime when required

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    30 Oct 2023

  • Date posted

    12 Jun 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

If you have compassion, empathy and take pride in your professionalism and the thought of caring for the deceased with care and respect speaks to you, then a fulfilling career in funeral could be right for you. This is an extraordinary opportunity for an extraordinary person.

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. You’ll be working 9am – 5pm Monday-Friday at our office based in Cheadle, Stockport. You will also be required to assist on our on-call rota at night and at the weekend (one week in four), this will be fully discussed with you throughout the recruitment process.

Other duties will include:

  • Preparing and ensuring the cleanliness of vehicles
  • Aid with bringing the deceased into our care
  • Being part of the funeral service by bearing the coffin and driving company vehicles

What training will the apprentice take and what qualification will the apprentice get at the end?

  • We’ve partnered with an external apprenticeship training provider to progress you through your apprenticeship.
  • You’ll spend 20% of your working hours dedicated to completing your apprenticeship - from attending webinars and interactive workshops to writing assignments, or discussing your progress with your mentor and line manager
  • You’ll be fully supported along the way - we’re committed to your success and your development to obaining the Level 2 Funeral Qualification

What is the expected career progression after this apprenticeship?

  • The successful candidate, on completion of their Apprenticeship, has the chance to become part of our experienced Funeral Team that offers complete care to the families we serve

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness, compassion, empathy, professionalism, pride in work


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

• You need to be over 16 yrs of age and have been a UK resident for 3 years. • A full UK driving licence (manual) or a commitment to have one before the end of the apprenticeship. • Good level of physical fitness, as this role will involve heavy lifting duties • The necessary documentation for a basic DBS, reference & driving licence check. • Pride in your appearance, ensuring you are always professional • A caring and empathetic nature • The determination to deliver excellent client services • You must live within a 5 mile radius of work place

About the employer

Independent Funeral Directors serving the community since 1863









John Wild

0161 428 2097

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Training provider


Apprenticeship standard

Funeral team member

Level 2 (GCSE)

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