Medical Administrator Apprentice THE PARTNERS MERCHEFORD HOUSE

Every GP Practice needs an efficient team of administrators who can ensure that every patient's experience is a positive one! This is an exciting opportunity to start your career in the Health Care Sector as an Apprentice Business Administrator. You will answer telephone calls and either deal with the query or pass on to the appropriate person.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £9,609.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    02 Oct 2023

  • Date posted

    06 Jun 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000170813

  • Positions

    1 available

What will the apprentice be doing?

  • Answer telephone calls and either deal with the query or pass on to the appropriate person
  • Complaint management and resolution
  • To complete all associated administration in an accurate and timely manner
  • To provide outstanding customer care always, both internally and externally
  • To have a thorough knowledge of all Practice procedures
  • To work in accordance with written protocols
  • Working with the IT lead to support with IT duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard:

  • 20% off the job training will be allocated each week for the apprenticeship
  • Full training will be provided with the support of the training provider

What is the expected career progression after this apprenticeship?

Having gained over a year’s worth of work experience and a qualification as a Business Administrator, you would be able to work as an Administrator in the Primary Care sector or in another similar setting.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths & English (Grade 4 or above) Desired

About the employer

We provide comprehensive NHS primary care services to help you manage your health and well-being. This section contains information about our practice.

Employer

THE PARTNERS MERCHEFORD HOUSE

Address

28 ELWYN ROAD

MARCH

PE15 9BY

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Training

Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Contact

Lilly Oliver-Jones

l.oliver-jones@barnsley.ac.uk

01226295471

Apprenticeship standard

Business administrator

Level 3 (A level)

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