Vehicle Sales Advisor Apprenticeship - PDH Motor Group FCA Hassocks PDH VEHICLES LIMITED

The role of a Vehicle Sales Advisor is to sell new and used vehicles and to provide each and every one of our customers with consistently high levels of customer service. You’ll learn how to identify a customer’s needs and interests; advise customers; promote the features and benefits of vehicles; appraise vehicles, and negotiate difficult sales.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8.30am - 5.30pm, however, each of our retailers will have different requirements.

    Total hours per week: 40

  • Expected duration

    14 Months

  • Possible start date

    04 Nov 2023

  • Date posted

    01 Jun 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000169614

  • Positions

    1 available

What will the apprentice be doing?

The Vehicle Sales Advisor role varies slightly by the employer, based upon the specific needs of the location. The below explanation is, therefore, a guide to support you in understanding what the role might entail.

Vehicle Sales Advisors, executives, or vehicle salespeople are responsible for selling new and used vehicles. Duties may vary depending on the type and size of the organisation.

Duties for this site are:

  • Managing sales and stock preparations day-to-day
  • Visual merchandising on the site every day
  • Digital merchandising – videos and photos for the website
  • Helping with customer enquiries
  • Supporting colleagues with the sales process

Other duties may include:

• Greeting customers, discussing their needs and advising them on the most suitable vehicle
• Arranging test drives
• Negotiating sale and trade-in prices
• Working out finance arrangements and packages, which may include organising registration plates, road tax, and delivery of vehicles
• Highlighting any additional products relevant to the customer
• Processing orders and completing relevant paperwork, which may include carrying out stock checks using manufacturers’ databases
• Updating customers on the progress of orders and contacting potential customers to update them about new vehicles and deals
• Updating stock lists
• Managing advertising and updating the website
• Keeping the forecourt and cars clean and tidy
• Providing potential customers with relevant literature and information
• Inspecting vehicles pre-and post-sale

In larger organisations you may work as part of a team, specialising in one aspect of selling. In smaller organisations you may be responsible for all aspects of vehicle sales.

What training will the apprentice take and what qualification will the apprentice get at the end?

Our Apprenticeship Programme is an excellent way of ensuring we have high-quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential, and grow with an ambitious employer.

The Programme typically lasts for 14 months and you'll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills if you require them in Maths and English.

Block training at our centre in Coventry is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

What is the expected career progression after this apprenticeship?

There are lots of opportunities to develop your career within our expanding business. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Patience

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

At our state-of-the-art dealership in Hassocks, near Brighton, PDH Cars represents four exciting car manufacturers: Fiat, Abarth, Alfa Romeo and Jeep. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. At PDH we understand that exceptional customer service can only be consistently delivered by attracting, motivating, training and retaining the very best team members. PDH was founded in 1973 with the first three garages located in Brighton, Patcham, Downsway and Highcroft. Today PDH is Sussex's largest Fiat, Abarth, Alfa Romeo and Jeep dealership with over 200 vehicles in stock. Despite our focus to be amongst the best dealerships in Sussex, we are proud to still retain a strong family PDH culture throughout.

Employer

PDH VEHICLES LIMITED

Address

LONDON ROAD

HASSOCKS

BN6 9NZ

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Training

Training provider

CALEX UK LTD

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2023