Transport Customer Service Administrator Apprenticeship KNIGHTS OF OLD GROUP LIMITED

Excellent opportunity to join a well-established Haulage and Logistics Company. As part of your role, you will be booking and tracking deliveries, resolving problems, preparing transport jobs and paperwork as and when required, all whilst working towards your Business Administration Level 3 Apprenticeship.

Sign in to apply

Closing date: 10 Jul 2023

Apprenticeship summary

  • Annual wage

    £12,500.00

  • Working week

    Monday to Friday, 9.00am to 5.30pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    24 Jul 2023

  • Date posted

    10 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000162406

  • Positions

    1 available

What will the apprentice be doing?

My client is a leading 3rd party logistics company with a name for quality and efficiency in the shared user and dedicated transport solutions industry. From 30 depots spread across the UK from Inverness to the Isle of Wight, an EU network that extends across 27 countries and global forwarding capacity – they keep your freight seamlessly moving anywhere in the world.

This is a fantastic opportunity to join the transport team of one of the largest and best-known companies in the country. To provide an overall service function for the transport operation, in an administrative capacity. Other activities include supporting and organising specific elements of transport operations.

They are now eager to find a dedicated and hard-working Transport Customer Service Administrator Apprentice to join their friendly, continuously growing team.

Working from the Belper office, your main duties will include:

  • Booking in and tracking of deliveries
  • Preparation of delivery paperwork
  • Job Entry
  • Resolving problems
  • EDI processing
  • Preparing any transport jobs and paperwork as and when required
  • Liaise with customers, drivers, and partners regarding POD retrieval
  • Delivering excellent customer service via phone and email

The successful candidate will be dealing with suppliers on a day-to-day basis. Therefore, good communication, IT skills and confidence are of the upmost importance. Great attention to detail is also a key skill, along with excellent customer service skills.

This role is supported by the Business Administrator level 3 apprenticeships standard delivered by Starting Off.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

What is the expected career progression after this apprenticeship?

  • Possible full-time position upon successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Presentation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

My client is a leading 3rd party logistics company with a name for quality and efficiency in the shared user and dedicated transport solutions industry. From 30 depots spread across the UK from Inverness to the Isle of Wight, an EU network that extends across 27 countries and global forwarding capacity, they are now looking for a Business Administration Apprentice to join their friendly team.

Employer

KNIGHTS OF OLD GROUP LIMITED

Address

Goods Road Industrial Estate

Belper

Derbyshire

DE56 1UU

You must have JavaScript enabled to view a map of the location

Training

Training provider

STARTING OFF LIMITED

Contact

Lucy Harris

lucy.harris@startingoff.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.