Office Junior - Apprentice BAND HATTON BUTTON LLP

We are looking for a full time Office Junior to join our Admin Team as part of an apprenticeship. This is a great opportunity to learn new skills, build working relationships and gain valuable experience. No previous experience required as full training will be given, however you should have a keen interest in administration work. Duties include photocopying/scanning, deliveries by hand (local or distance) and set up meeting rooms for internal meetings as and when required.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday between - 9am to 5.15pm with one hour for lunch.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    10 May 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000162136

  • Positions

    1 available

What will the apprentice be doing?

  • Daily Morning Post: open post, date stamp and leave in trays for a Partner to check. Afternoon Post: prepare post/recorded delivery/special delivery for Royal Mail collection
  • Franking Machine (topping up, reporting faults etc)
  • Take cheques and cash to Post Office as and when required.
  • Ensure copiers are fully stocked with paper and areas are kept tidy
  • Changing toners on all printers when required
  • Binding/Laminating
  • Provide back-up support for reception when requested
  • Stationery (stock checks, ordering, keeping stationery areas tidy)
  • Coffee Machines: keep stock checks to ensure supplies are always available, replenish and clean
    daily, report any faults
  • Shopping for general requirements when required

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner Apprenticeship Standard:

  • Diploma in Customer Service
  • Functional Skills in English and maths (if required)
  • Fortnightly day-release at CWCT for workshops 

What is the expected career progression after this apprenticeship?

  • Completion of the Customer Service Level 2 apprenticeship could lead to a full time permanent position and progression onto further qualifications

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English & Maths (Grade Grade A*-D / 9-3) Desired

About the employer

Band Hatton Button is one of the leading law firms in Coventry and Warwickshire, working regionally, nationally and beyond. We cover a wide range of legal issues for businesses and individuals. Band Hatton Button is based at Earlsdon Park, in the centre of the city of Coventry. We work in state of the art, modern, open plan offices which are light, bright and home to brilliant facilities, and that make for a great collaborative and efficient working environment.

Employer

BAND HATTON BUTTON LLP

Address

53-55 BUTTS

COVENTRY

CV1 3BH

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Training

Training provider

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Contact

Katie Lumb

lumb.k@cw-chambertraining.co.uk

02476231122

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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