Customer Support Apprentice LIME GREEN PRODUCTS LTD
AGL Training Ltd are looking to recruit an Apprentice Customer Support Assistant on behalf our well-established client based in Much Wenlock. You will be dealing with a variety of enquiries such as taking calls and assisting in the processing of sales orders.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 28 Jul 2023
Apprenticeship summary
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Annual wage
£10,296.00
Starting rate for an Apprentice but with experience could increase to £10.42 per hour
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday 8:30 am - to 5:00pm (negotiable)
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
01 Aug 2023
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Date posted
10 May 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000161988
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Positions
1 available
What will the apprentice be doing?
- Taking telephone calls
- Dealing with a variety of enquiries
- Arrange and dispatch samples and brochures for customer requests
- Advising local distributors details
- Taking and assisting in the processing of sales orders
- Taking card payments
- Facilitation of incoming enquiries mailbox, forwarding or responding accordingly
- Customer delivery pallet and Parcelforce tracking
- Follow up recipients of samples and quotes for feedback
- Checking customer orders once picked (before despatch)
What training will the apprentice take and what qualification will the apprentice get at the end?
- Full training will be given in order to achieve a Level 2 Customer Service Practitioner Apprenticeship
- Training will take place on and off the job
- Off the job training will be 1 day per week during normal working hours
- Functional skills maths and English if not already achieved at GCSE Grade C/4 or above
What is the expected career progression after this apprenticeship?
Upon successful completion of the apprenticeship there may be the possibility of a full-time role.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
LIME GREEN PRODUCTS LTD
Address
COATES KILNS
STRETTON ROAD
MUCH WENLOCK
TF13 6DG
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 28 Jul 2023