Children & Families Disability Office Apprentice Kingston upon Hull City Council

The apprentice will provide administrative support to the Children, Families and Young Peoples Disabilities Team. The apprentice will be required to provide an efficient, accurate and responsive customer focused administration support ensuring compliance with procedures and practices to support the delivery of front line services.

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Closing date: 25 Jun 2023

Apprenticeship summary

  • Annual wage


    Wages paid monthly on last working day of the month.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, exact shifts to be confirmed

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    09 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The duties will include:

  • Dealing with enquiries face to face and by telephone from members of the public and internal/external agencies
  • Supporting the team with numerous tasks, at times involving highly sensitive and confidential information
  • Maintaining specific databases
  • Inputting and extracting data
  • Procurement functions
  • Undertaking document processing functions; and the preparation and production of documents in a professional style using a range of software packages
  • Use Microsoft Office packages e.g. Word, Excel and Powerpoint
  • General Administration Duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Public Service Operational Delivery Officer Level 3 Apprenticeship Standard:

  • Level 2 Award
  • Level 3 Certificate
  • End Point Assessment (EPA)
  • Functional Skills in maths, English if required
  • Regular training and development sessions to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

  • The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Good Interpersonal skills


GCSE or equivalent English and Maths (Grade A*-C / 9-4 GCSE or equivalent) Desired
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Level 2) Desired

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

Hull City Councils Children's and Families Services are looking to appoint an apprentice to join their friendly team. They are looking for someone to assist with a range of Administration functions supporting the delivery of front-line Children's and Families Service. Due to the sensitive nature of our work the desire to protect and safeguard vulnerable children and young people is desirable, the data protection of our clients and their information is essential.


Kingston upon Hull City Council


Bellfield House

Middlesex Road



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Training provider



Employer Engagement Team

01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

Before you apply

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