IT Apprenticeship RAD GROUP LTD
You will have a wide range of exciting duties that will ensure you are learning new skills that will allow you to keep updated with forever-changing technology. These duties will include the opportunity to build and rebuild machines, such as software building, installation of software, answering and reporting tickets and so much more!
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Jun 2023
Apprenticeship summary
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Annual wage
£12,500.00
£12,500 -£15,000
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Working week
Monday – Friday – 8:30 AM – 5:30 PM
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
14 Jun 2023
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Date posted
09 May 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000161755
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Positions
2 available
What will the apprentice be doing?
- Answering all calls that come into the support phone line and creating tickets based on these and acquiring information from clients to pass this on or teach and complete these yourself
- Opportunity for building and rebuilding machines, such as software building
- Installation of 3rd party software
- Basic administration on 3rd party accounts like password resets and setting policies
- Escalations of any issues coming through on the ticketing system
What training will the apprentice take and what qualification will the apprentice get at the end?
- Channel your passion for technology, unlock your potential, and learn to keep IT systems and end-users happy with this Level 3 apprenticeship programme
- You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance, and setting up virtual environments
- With our exciting curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT
- COURSE 1: SUPPORTING IT ARCHITECTURE
- COURSE 2: WORKING WITH END-USER DEVICES
- COURSE 3: WORKING WITH NETWORK ARCHITECTURE
- Your training will be delivered in blocks every 6-8 weeks, online via a SMART classroom
- You will work towards your Level 3 Information Communication Technician qualification
What is the expected career progression after this apprenticeship?
- This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Essential
Things to consider
About the employer
Employer
RAD GROUP LTD
Address
28 Broad St, Wokingham
London
RG40 1AB
Training
Training provider
BALTIC TRAINING SERVICES LIMITED
Contact
Oliver Brass
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Jun 2023