Apprentice Account Handler HOWDEN UK GROUP LIMITED
We're looking for someone to support their team to deliver an excellent service in the administration of new business, renewal and mid-term changes so that customers’ needs are best satisfied through suitable cover and pricing. This might sound like jargon right now, but full training will be provided.
Closing date: 30 Jun 2023
Apprenticeship summary
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Annual wage
£24,000.00
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Working week
Monday - Friday, 9.00am - 5.30pm with 1 hour lunch break
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
03 Jul 2023
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Date posted
09 May 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000161737
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Positions
1 available
What will the apprentice be doing?
Planning/Reporting:
- Works with senior members of the team to agree key priorities so that they can run and plan their workload, ensuring personal and Team objectives are achieved
- Participates in team meetings as required, reporting on business progress within their area of expertise
- Manages assigned projects and contributes to other project as required
- Provides relevant management information to senior managers
Technical:
- Understands the specialist sector activities and required insurance covers for a range of Health & Care operations.
- Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
- Collates and communicates client requirements to ensure appropriate marketing of the risk
- Prepares or checks market presentations
- Liaises with clients and ensures client queries are resolved
- Plans the most appropriate solution for the client’s demands and needs
- Takes ownership for data entry, credit control and chasing subjectivities where required
- Seeks mentorship on all complex and technical issues
Policy, Process and Procedures:
- Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
- Maintains appropriate client files, and is responsible for the prompt and accurate production of documentation to best meet client, company and regulatory requirements
- Adheres to company policies and procedures and obtains vital authorisations at appropriate points in the process
Environment, Clients and Relationships:
- Builds and maintains strong relationships with colleagues and clients to ensure service delivery meets expectations and is compliant
- Provides support and assistance to senior colleagues and/or their clients on request
- Solicits advice and guidance, when appropriate, from their line manager
- Behaves with all clients fairly and ethically
Personal Development:
- Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
- Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard
- Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group
What training will the apprentice take and what qualification will the apprentice get at the end?
You will work towards:
- Insurance Practitioner Level 3 Apprenticeship Standard
- Certificate in Insurance (CII)
The programme will consist of the following:
- Learning and development programme that includes the CertCII (typically IF1, IF2 & I10)
- Develop the knowledge, skills and behaviours of successful Insurance Practitioners
- Free CII membership for non-members through the CII Aspire Apprenticeship Programme
- Includes the CII study books and exam entries
- Fortnightly workshops for each IF exam from our CII approved trainer
- All workshops recorded and available on-demand
- Interactive chat, forums and class note books for real time support and assistance from experienced and qualified insurance professionals
- Exam tips, tricks, and strategies
- Regular tutorials and assessments with your dedicated trainer
What is the expected career progression after this apprenticeship?
- Further progression opportunities available within the business along with further professional qualifications and development
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
A Level or equivalent 2 or more (Grade Pass) Desired
Things to consider
About the employer
Training
Training provider
SKILLS EDGE TRAINING LTD
Contact
Paige Waistell
paige.waistell@skillsedge.co.uk
0333 358 3559
Apprenticeship standard
Insurance practitioner
Level 3 (A level)
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