Catering and Hospitality Apprenticeship Apprenticeships New Anglia

Kick off your career within an exciting entertainment establishment. Looking for an adventure that combines your passion for hospitality with an adrenaline-filled work environment?  You will gain valuable hands-on experience in the day-to-day operations of our busy arena and café, while working towards a nationally recognised qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Wednesday to Friday 3pm - 8pm Saturday 9am - 8pm Sunday 9am - 6pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    09 May 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We have an exciting opportunity for an apprentice to join the team at a local entertainment venue that incorporates various leisure - based activities, including a technology driven arena pursuit. The centre caters for small groups and parties with their pursuits, as well as housing a food and drink outlet.

The business is looking for a confident and outgoing individual to join their team. Working predominantly, but not exclusively, in the kitchen the apprentice will be given the opportunity to get involved in many aspects of the business to gain an overview and wide experience of running a business within the hospitality and events trade.

Within the kitchen, they will be involved in:-

  •  Food preparation including the creation of salads, garnishes and side dishes.
  • Creating some hot meals from base ingredients such as homemade chillis, curries and soups.
  • Small batch cooking for freezing.
  • Taking orders and serving customers with wide range of hot and cold dishes.
  • Using the pizza oven.
  • Preparation of food party bags.
  • Serving breakfasts and dinners.
  • Preparation and serving of drinks, alcoholic and non- alcoholic, hot and cold.
  •  Temperature checks on food using automated probes.
  • Customer transactions using card and cash payments.
  • Cleaning equipment.
  • Preparation of kitchen for day’s service.
  • Catering for adult and children’s parties and events.
  • Menu development.

As well as kitchen duties, as a Hospitality Team Member, the apprentice will be involved in other aspects of the day to day running of the business including:-

  • Being trained to lead small groups in the technology driven activity.
  • Stock rotation.
  • Environmental health checks.
  • Daily health and safety checks in venue as a whole.
  • Digital bookings.
  • General housekeeping within the venue.
  • Booking in deliveries.
  • Support other team members.
  • Telephone and reception work.
  • Some business administration work as needed.

The business would like someone who will be able to contribute across the business and whilst a large part of the role will be kitchen based, they will be expected to get involved in all other aspects of the business’ work.

The successful candidate will be given first aid training leading to the Level 3 Certificate First Aid at Work.

The successful candidate must be willing to have a DBS Check undertaken ( the business will cover the cost of this.)

There will also be a generous benefits package for the successful candidate, including free entry to activities and food discounts.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will work towards a Level 2 Hospitality Team Member qualification.

Functional skills if required.

They will receive formal training by means of regular online training sessions.

What is the expected career progression after this apprenticeship?

On successful completion of apprenticeship there is opportunity to progress into full-time employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 3/D) Desired
GCSE or equivalent Maths (Grade 3/D) Desired

Things to consider

Due to the serving of alcohol and legal restricitons applicants need to be 18+ Applicants need to be prepared for a DBS check to be carried out

About the employer

Apprenticeships New Anglia is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.


Apprenticeships New Anglia


Western Way

Bury St. Edmunds

IP33 3SP


Charlie Dinsdale

07808 697765

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Training provider


Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023